Glasses Sales Advisor - Elevate Service, Free Eyewear

Warby Parker; Burlington (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement plan

Paid holidays

Vacation days

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Job summary

Warby Parker is hiring a Sales Advisor to deliver exceptional customer service and share our brand values on the sales floor. You will help customers choose stylish frames, offer expert advice, and contribute ideas to improve the in-store experience.

You’ll work with a collaborative team, learn rapidly in a fast-paced environment, and participate in programs that support a diverse, inclusive culture. This role is full-time with comprehensive benefits.

Qualifications

• Customer-facing experience in a service-minded environment.
• Strong communication and interpersonal skills.
• Proactive problem-solver who adapts quickly to change.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style advice.
• Suggest improvements to enhance the retail experience.
• Support the team and customers with a proactive mindset.
• Foster an inclusive culture by respecting colleagues and customers.

Skills

Customer service

Sales driven

Communication skills

Team player

Fashion & tech interest

Tools

POS system

Job description

Warby Parker is hiring a Sales Advisor to deliver exceptional customer service and share our brand values on the sales floor. You will help customers choose stylish frames, offer expert advice, and contribute ideas to improve the in-store experience.

You’ll work with a collaborative team, learn rapidly in a fast-paced environment, and participate in programs that support a diverse, inclusive culture. This role is full-time with comprehensive benefits.