GIS Technical Support Specialist

Mainemuseums; Maine; Hybrid; USD 66,000 - 95,000; Full time

Job summary

The Maine Office of GIS is seeking a motivated IT professional to lead the technical team handling ESRI applications. This hybrid role involves overseeing the State's ArcGIS infrastructure, collaborating with users, and enhancing GIS technology use in support of Maine communities. Candidates should have extensive experience with GIS solutions and be able to work independently.

Benefits

Comprehensive benefits package

Paid holidays and sick leave

Health and dental coverage

Retirement contributions

Wellness benefits

Qualifications

• Experience deploying enterprise GIS solutions.
• Strong background with ArcGIS platforms.
• At least 6 years of relevant work experience.

Responsibilities

• Administer the State’s Enterprise ArcGIS infrastructure.
• Manage enterprise GIS and MEGIS geodatabases.
• Support deployment of GIS applications.

Skills

Team collaboration

Problem-solving

Effective communication

Education

6 years of combined post-secondary education, certifications, or related work experience

Tools

ArcGIS Enterprise

MS SQL Server

ArcGIS Pro

Job description

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT

MAINE OFFICE OF GIS TEAM

Opening Date: June 17, 2025

Closing Date: July 2, 2025

Job Class Code: 0872

Grade: 27

Salary: $66,952.08 - $94,077.37/Annually (includes 15% recruitment & retention stipend and eligible for an additional 5% annual training bonus) Salary Schedule

Position Number: 025000952

OVERVIEW:

The Maine Office of GIS team is seeking a motivated IT professional to lead technical teams, work with Maine business clients to design, maintain, and support ESRI applications, and embody our C.A.R.E. values.

• Customer-focus: Ensuring customer needs are met.
• Accountability: Practicing transparency with stakeholders.
• Responsiveness: Providing timely updates proactively.
• Empathy: Delivering people-focused services with emotional intelligence.

The ideal candidate will serve as the lead system administrator for the State’s ESRI-based GIS, with extensive experience in deploying enterprise GIS solutions, including remote desktop deployments, mobile GIS, enterprise and ArcGIS Online portals, and role-based user management.

WHAT IS IN IT FOR YOU?

An opportunity to influence Maine's GIS future, develop new skills, work with talented teams, and impact Maine communities. This role is hybrid remote/onsite in Augusta, Maine.

WHAT WILL YOU DO?

Administer the State’s Enterprise ArcGIS infrastructure, collaborate with GIS users and developers, and support the deployment of GIS applications within our secure IT environment.

Sample tasks include:

• Manage enterprise GIS and MEGIS geodatabases on Microsoft SQL Server.
• Develop scripts, models, and tools for GIS support.
• Design architecture for emerging GIS technologies.
• Install, configure, and maintain GIS software and geodatabases.
• Support GIS components, data services, and applications per industry standards.

Employees are expected to work at a high technical level with limited supervision.

WHAT WE EXPECT?

The ideal candidate will have demonstrable experience with:

• Team collaboration.
• Deploying ArcGIS Enterprise in Windows Server/Azure Cloud environments.
• Managing ArcGIS Enterprise, Portal, and ArcGIS Online.
• Maintaining ArcGIS Pro and related applications.
• Diagnosing system issues.
• MS SQL Server / Oracle RDBMS administration.
• ArcGIS Server and ArcSDE administration.
• Geoprocessing tools and scripting.
• Web application development with ArcGIS Online.
• Geospatial data types.
• Problem-solving and troubleshooting.
• Effective communication skills.
• System testing and evaluation.
• Working with technical and non-technical staff.
• Capturing and translating business requirements.
• Working independently with initiative.
• Organizational skills and handling multiple projects.

MINIMUM QUALIFICATIONS:

• At least 6 years of combined post-secondary education, certifications, or related work experience. Related training or internships may be credited proportionally.

The selected candidate must pass background checks, including fingerprinting if required. This position is not eligible for visa sponsorship or STEM OPT extensions.

BENEFITS:

Enjoy a comprehensive benefits package including paid holidays, sick leave, vacation, health and dental coverage, and retirement contributions. Additional wellness benefits are available. Benefits vary by collective bargaining agreements and employment status.

We aim to create a workplace for learning, growth, and continuous skill development. We value diverse backgrounds and experiences.

We are an Equal Opportunity employer committed to an inclusive environment for all applicants.

Reasonable accommodations are provided upon request.

Thinking about applying?

We encourage applicants from all backgrounds to apply, especially those from historically excluded communities. Your lived experience and passion are valued.