GIS SUPPORT TECHNICIAN

WORCESTER CITY OFC-WATER; Worcester (MA); On-site; USD 43,000 - 52,000; Full time

Job summary

The City of Worcester is seeking a qualified GIS Support Technician for the Water Operations within the Department of Public Works. The role focuses on editing water and sewer data in a versioned geodatabase using ArcGIS Pro, and generating maps and reports upon request for City departments and the public.

Ideal candidates will have strong GIS software skills, experience with ArcGIS Pro 3.x, and the ability to work independently while collaborating with the Senior GIS Analyst and IT department.

Qualifications

• Bachelor’s degree in geographic information systems, geography, engineering, computer sciences or related field; or equivalent combination with 3 years of relevant experience.
• One year of experience with ArcGIS Pro 3.x software, preferably in Windows 10.
• Experience with GIS hardware (plotters/scanners) and Microsoft Office.
• Experience performing data quality assurance and quality control.
• Experience with GPS data collection hardware.

Responsibilities

• Edit water and sewer data in a versioned geodatabase using ArcGIS Pro.
• Analyze georeferenced plans and digitize data for GIS feature classes.
• Generate maps and reports using ArcGIS Pro for public and City departments.
• Train others to edit water, sewer, and DPW data and perform map generation and analysis.
• Update field collection records for water distribution data in Asset Management software and Central Square EAM.

Skills

GIS knowledge

Excel

Attention to detail

Independent work

Strong communicator

Critical thinking

Data analysis

Multitasking

Education

Bachelor's degree in GIS or related field

Equivalent combination of education and 3 years’ experience

Tools

ArcGIS Pro

Central Square EAM

Windows 10

Job description

GIS SUPPORT TECHNICIAN
DEPARTMENT OF PUBLIC WORKS
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of GIS Support Technician for the Water Operations within the Department of Public Works. Under the direction of the Senior GIS Analyst, the GIS Support Technician is responsible for editing Water and Sewer data within a versioned geodatabase environment using Esri ArcGIS Pro software for the Geographic Information System (GIS) for the Department of Public Works (DPW). This position will work closely with the Senior GIS Analyst and the Department of Innovation and Technology. The GIS Support Technician will generate maps and reports using ArcGIS PRO upon request, analyze georeferenced plans and review and edit data relevant to the Water Operations Division and Sewer Operations Division.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Update and maintain water and sewer data in the GIS system using ArcGIS Pro
• Record, review and edit data from a variety of sources such as Field data, CAD Data, As-Built Data and tabular data
• Analyze georeferenced plans and digitize data for inclusion into the various Feature Classes within the GIS
• Generate maps and reports using ArcGIS Pro upon request from the public and other City Departments
• Assist in training other assigned personnel to edit water, sewer and other DPW related data as well as Map Generation and Analysis using ArcGIS Pro
• Occasionally perform other duties for the GIS functions and programs of the Department of Innovation and Technology and DPW
• Download, convert and upload GIS data to internal and external sources
• Assist in updating field collection records for water distribution system data to the Asset Management software and Central Square EAM
• Assist in developing and editing data collection forms in Central Square EAM
• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge of GIS hardware including plotters and scanners
• Working knowledge of Microsoft products including Access and Excel
• Excellent attention to detail and ability to work independently
• Ability to follow both oral and written instructions
• Proficient professional skills with ESRI’s ArcGIS PRO
• Ability to maintain effective working relationships with interact collaboratively with other department personnel
• Ability to work independently, exercise good judgment and make sound decisions
• Ability to think critically and solve problems
• Ability to conduct research and to prepare detailed and accurate reports
• Ability to multitask in a fast-paced environment, complete assignments in a detailed, timely and organized manner
• Strong research and analytical skills, strong math skills
• Ability to use digital documents, filing systems and maintain accurate records
• Excellent written and verbal communication skills
• Regular on-site attendance is required

MINIMUM REQUIREMENTS:

• Bachelor’s degree in geographic information systems, geography, engineering, computer sciences or related field OR
  • Any equivalent combination of education, training and three (3) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position may be considered in lieu of above requirement
• One (1) year of experience with ESRI ArcGIS Pro 3.x software, preferably in a Microsoft Windows 10 environment
• Experience with GIS hardware, including plotters and scanners
• Experience with Microsoft Office Suite
• Experience performing data quality assurance and quality control
• Experience with GPS data collection hardware

PREFERRED QUALIFICATIONS:

• Master’s degree in geographic information systems, geography, or related field
• Two (2) years of experience with ArcGIS Pro in a municipal or public utility environment (water/wastewater systems)
• Three (3) years of experience with ESRI ArcGIS PRO software, preferably in a Microsoft Windows 10 environment

SALARY RANGE: $31.40 - $38.27 hourly, full-time, with an excellent benefits package.

Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030,[e-mail].