GIS Solution Engineer - Airports

Socket.dev; Charlotte (NC); On-site; USD 79,248 - 130,728; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) and profit sharing

Vacation and holidays

Job summary

Esri in the United States seeks a GIS subject matter expert to advise customers on complex business challenges. You will join an account team, demonstrate how Esri technology finds patterns and value, and speak confidently about ArcGIS capabilities to diverse audiences.

The role emphasizes building relationships, delivering technical demonstrations, and crafting solutions that align Esri software with customer needs. Willingness to travel 25–50% and to stay current with GIS trends is essential.

Qualifications

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• 1+ years of experience working in or supporting the airport industry.
• Understanding of ArcGIS from an IT context (hardware, storage, security, networking, web services, virtualization, cloud computing).
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.

Responsibilities

• Build relationships with customers and support selling Esri software as part of the account team.
• Be an expert on the airport industry and ArcGIS; communicate Esri messaging clearly to customers.
• Proactively craft solutions that align Esri technology with customer business challenges.
• Present technical demonstrations and best practices for deployment and administration of Esri technology.

Skills

GIS analysis

ArcGIS

Solution selling

Presentation

Travel readiness

Education

Bachelor's degree in geography or related field

Master's degree (preferred)

Tools

ArcGIS Pro

ArcGIS Online

Azure/AWS

Job description

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.


• Be an expert. Become a subject matter expert of the airport industry as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.


• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.


• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications


• 1+ years of experience working in or supporting the airport industry


• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)


• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes


• Experience with geodatabases and underlying DBMS technology


• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)


• Remarkable presentation, interpersonal, and listening skills


• Ability to travel domestically or internationally 25-50%


• Bachelor’s degree in geography, computer science, or a related field


• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture


• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms


• Experience incorporating real-time information streams with existing GIS data and IT infrastructure


• Basic understanding of artificial intelligence/machine learning concepts


• Programming and scripting experience with languages such as Python and JavaScript


• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

Total Rewards

• Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.


• Base salary: $79,248 – $130,728 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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