Gift Shop Sales Associate- Community Hospital North

Community Health Network; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare organization as a Figleaf Sales Associate. In this role, you will provide exceptional customer service, assist patients with fittings for specialized products, and ensure accurate patient registration. Your compassion and attention to detail will help deliver quality care to our community. Flexibility in scheduling is essential as you may work at multiple locations. Be part of a team that values empathy and collaboration in patient care.

Qualifications

• Experience in fitting prostheses and mastectomy products.
• Ability to perform basic mathematical calculations accurately.

Responsibilities

• Provide customer service and maintain inventory.
• Conduct fittings for mastectomy products and compression garments.
• Utilize electronic billing programs for patient registration.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Tools

EPIC

Job description

Figleaf Sales Associate- Community Hospital North

Shift: Day Job

Hours: Monday-Friday 8:30am-5:00pm
Have flexibility to work weekends if there is an event.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Figleaf Sales Associate will be responsible for providing customer service in a professional and courteous manner, running the cash register, maintaining inventory, receiving, pricing, and stocking merchandise, answering the telephone, utilizing electronic billing programs to conduct patient registration, and scheduling appointments with professionalism and adherence to HIPAA requirements. The Associate assists with and conducts fittings for mastectomy products, compression garments, and nursing bras.

Exceptional Skills and Qualifications

Applicants should demonstrate excellent customer service skills and compassion for patients and their families. Ability to give and receive instructions, both written and verbal, is essential. Must be able to perform basic mathematical calculations accurately and efficiently. The candidate should be a team player with strong problem-solving and communication skills, able to maintain composure in stressful situations, and willing to work at multiple locations with a flexible schedule for events. Attention to detail is crucial.

• High School Diploma or GED required.
• Experience in fitting prostheses, bras, and customizing recommendations for mastectomy products, as well as fitting compression garments.
• Accurately entering patient demographics, insurance, and financial information into electronic systems like EPIC, including verifying benefits and medical necessity in accordance with CMS standards.
• Handling patient identification and insurance documentation appropriately.
• Answering calls with proper etiquette.
• Operating point-of-sale systems, maintaining inventory accuracy, and ensuring correct pricing.
• Merchandising, cleaning displays, and stocking merchandise.
• Monitoring store traffic, preventing shoplifting, and maintaining confidentiality and privacy.
• Participating in cross-training and store rotation as needed.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider all employees as Caregivers who contribute to the patient experience. Join our community as we make a difference together.

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