As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.
Department
VOLUNTEER SERVICES - 208313 Worker Sub Type Per Diem Work Shift
Pay Range $17.00 - $20.40
Job Description
- Under the direction of the Gift Shop Manager, the Gift Shop Clerk is responsible for day-to-day activities of the Gift Shop.
- Responsible for cash and credit card retail sales transactions using TAM cash register and reconciliation of daily receipts.
- Responsible for open and close of gift shop as necessary.
- Responsible for managing customer requests and complaints in a fast an courteous manner.
- Responsible to order flowers and prepare carnation bud vases and bows for display in flower cooler.
- Support volunteer operation and provide excellent customer service.
- Assist with merchandise control and display as well as gift wrapping items upon request.
- Assist in maintaining the cleanliness and neatness of the Gift Shop and stockroom.
- Assist with pricing merchandise and replenishing merchandise as needed.
- Attend workshops, department meetings and collaborate on special team projects.
- Answer incoming phone calls, complete phone orders and deliver to information desk.
- Proficient with the TAM POS (Point of Sale) cash register.
- Maintain customer satisfaction by displaying exceptional customer service at all times.
Education
High School Diploma or equivalent required.
Experience
5 Years preferred.
- Five years of retail experience preferred.
Qualifications
- Must be mature and demonstrate good judgment.
- Must communicate effectively.
- Must be honest and trustworthy.
- Must present a professional image.
- Competent in use of cash register.
FLSA Classification
Non-exempt
Physical Demands 6 B Volunteer, Hospitality, Thrift Shop Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
- In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.