Gift Shop Associate (Part Time/Seasonal)

Russian River Brewing Company; Windsor (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Russian River Brewing Company is hiring for a part-time seasonal Gift Shop Sales role. The position involves delivering excellent customer service to guests purchasing growlers, beer, merchandise, and gift cards at the gift shop.

You will be a passionate steward of craft beer, assisting customers, processing transactions, and keeping stock organized. The role requires 21+ and knowledge of the Toast POS system, with an emphasis on accuracy and teamwork.

Qualifications

• Excellent customer service skills.
• Ability to operate the Point of Sale system accurately.
• Team player with good communication.
• Must be at least 21 years of age.

Responsibilities

• Greets and assists customers in a friendly and professional manner.
• Communicates information about beer, merchandise and the company.
• Handles cash drawer and credit card transactions.
• Keeps merchandise organized, folded, and stocked at all times.
• Other duties as assigned.

Skills

Customer service

POS experience (Toast)

Cash handling

Merchandising

Communication

Tools

Toast POS

Job description

• Base Pay $20.00 / Hour
• Job Category Front of House
• Employee Type Seasonal
• Manage Others No

Russian River Brewing Company is hiring for part time/seasonal Gift Shop Sales! If you are passionate about customer service and love craft beer, we'd love to chat with you!

This position is responsible for providing excellent customer service to our guests purchasing growlers, bottled beer, merchandise, and gift cards to go at our gift shop while being a passionate steward of craft beer and RRBC.

DUTIES AND RESPONSIBILITIES

• Greets and assists customers in a friendly and professional manner
• Effectively and accurately communicates information to consumers regarding our beer, merchandise and the company in general, etc.
• Handles cash drawer and credit card transactions
• Keeps merchandise organized, folded, and stocked at all times
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Principles and processes for providing excellent customer service
• Basic arithmetic and the ability to operate the Point of Sale system (Toast)
• Excellent interpersonal and customer service skills
• Work as a team member
• Speak clearly so others can understand you
• Accuracy when fulfilling customer orders and re-ordering merchandise

QUALIFICATIONS

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace
• Responsible Beverage Service certification (RRBC can provide)
• Must be at least 21 years of age

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to do the following:

• Stand for long periods of time; walk; use fingers and hands, reach with hands; talk and hear; climb or balance; stoop, kneel, and crouch.
• Requires manual dexterity and ability to quickly move hand(s), hand with arm, grasp, manipulate or assemble.
• The employee must occasionally lift, carry, and/or move up to 50 pounds. Use of arms above the shoulder is sometimes required.

Hourly Rate: $20 per hour

RRBC is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. RRBC utilizes e-verify.