GI Provider Administrative Assistant

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 37,000 - 45,000; Full time

Job summary

Mercy Medical Center is seeking a GI Provider Administrative Assistant to provide essential administrative support in a dynamic healthcare environment. The role involves coordinating patient care, managing medical records, and collaborating with healthcare professionals to ensure efficient operations. Ideal candidates will have strong organizational and communication skills, with a background in healthcare settings being preferred.

Benefits

Competitive health, prescription, vision and dental benefits

403(b) retirement plan with company match

Paid Time Off (PTO) & company paid holidays

Tuition reimbursement

Mental Health resources

Employer paid Short & Long Term Disability benefits

Discounts on auto & home insurance

Qualifications

• Experience as an Administrative Assistant in a healthcare setting preferred.
• Strong knowledge of medical terminology and procedures.
• Ability to prioritize and multitask effectively.

Responsibilities

• Act as the primary point of contact for patients and schedule appointments.
• Coordinate logistical details for patient procedures.
• Assist in preparation of patient medical records.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

EPIC Experience

Job description

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Summary

Summary

Mercy Medical Center, recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring an Administrative Assistant! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

Responsibilities

The Institute for Digestive Health and Liver Disease is seeking a highly organized and proactive Administrative Assistant to provide comprehensive administrative support. In this pivotal role, the Administrative Assistant will play a crucial part in ensuring efficient operation of the practices.

• Act as the primary point of contact for patients, answering phone calls, addressing inquiries, and scheduling follow-up appointments as needed.
• Coordinate and arrange all necessary logistical details for patient procedures, including booking procedures in operating rooms, preparing required pre-operative documentation, and coordinating with surgical staff.
• Assist in the preparation of patient medical records to ensure efficient clinics, including collecting and organizing medical history, lab reports, and other relevant documents.
• Communicate and collaborate with insurance companies, pharmacies, and other healthcare providers to coordinate patient care and facilitate the authorization and processing of medical services.
• Assist in the preparation and distribution of patient education materials
• Provide administrative support for research activities, including assisting with data collection, manuscript preparation, and grant applications.
• Collaborate with other administrative staff and healthcare professionals to optimize workflow and ensure effective communication within the department.
• Uphold strict confidentiality and adhere to HIPAA guidelines when handling sensitive patient information.
• Assist with other administrative tasks and special projects as assigned.
  
  
  

Requirements

Education and Experience:

• High school diploma or equivalent.
• EPIC Experience preferred
• Proven experience as an Administrative Assistant in a healthcare setting, preferably supporting medical specialists in a surgical or procedural-based practice
• Strong knowledge of medical terminology, procedures, and documentation.
• Excellent organizational skills with the ability to prioritize and multitask effectively in a fast-paced environment.
• Exceptional attention to detail and accuracy in managing administrative tasks and patient records.
• Strong verbal and written communication skills to interact with patients, colleagues, and external stakeholders.
• Professional and courteous demeanor with a strong customer service orientation.
• Ability to work independently and as part of a team, take initiative, and solve problems proactively.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Flexibility and adaptability to handle changing priorities and urgent situations.
  
  
  

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
  
  
  

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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