Germantown Hardware - Lead Mechanic / Team Leader

Central Network Retail Group, LLC (CNRG); Germantown (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Lead Mechanic / Team Leader for their Germantown store. The role involves overseeing daily operations of the mechanical team, performing hands-on maintenance, and ensuring customer service standards. Ideal candidates must possess strong technical skills, leadership experience, and a commitment to safety compliance. This is an opportunity to advance in a dynamic retail environment.

Qualifications

• Proven experience as a mechanic with a strong technical skill set.
• Prior leadership or supervisory experience preferred.
• Strong communication skills.

Responsibilities

• Supervise and support a team of mechanics ensuring quality service.
• Perform maintenance and repairs on equipment and vehicles.
• Train and mentor team members to enhance performance.

Skills

Technical skills

Leadership

Communication

Time management

Problem-solving

Education

High School Diploma or equivalent

Job description

Germantown Hardware - Lead Mechanic / Team Leader

Join to apply for the Germantown Hardware - Lead Mechanic / Team Leader role at Central Network Retail Group, LLC (CNRG)

Germantown Hardware - Lead Mechanic / Team Leader

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Join to apply for the Germantown Hardware - Lead Mechanic / Team Leader role at Central Network Retail Group, LLC (CNRG)

Job Summary

The Lead Mechanic / Team Leader is responsible for overseeing daily operations of the mechanical team while also performing hands-on maintenance, diagnostics, and repairs on equipment. This role requires a strong technical background in mechanics as well as leadership skills to manage workflow, ensure safety compliance, and support team development. The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

Job Summary

The Lead Mechanic / Team Leader is responsible for overseeing daily operations of the mechanical team while also performing hands-on maintenance, diagnostics, and repairs on equipment. This role requires a strong technical background in mechanics as well as leadership skills to manage workflow, ensure safety compliance, and support team development. The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

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Essential Duties and Responsibilities, Include but are not limited to

Key Responsibilities

• Supervise and support a team of mechanics and technicians to ensure timely, quality service.
• Perform maintenance, inspections, diagnostics, and repairs on equipment, vehicles, or machinery.
• Assign tasks based on team members’ strengths and job priorities; monitor progress and quality of work.
• Train and mentor team members to improve performance, safety awareness, and technical skills.
• Ensure compliance with all safety regulations, operational procedures, and maintenance standards.
• Maintain records of repairs, parts inventory, and service logs; ensure accurate and timely documentation.
• Communicate with management regarding project updates, equipment status, and team needs.
• Identify and troubleshoot mechanical issues quickly and efficiently, minimizing downtime.
• Order and manage parts and supplies inventory as needed.
• Lead daily team meetings, provide feedback, and foster a positive, productive work environment.
  
  

Requirements

• Proven experience as a mechanic in a business environment with a strong technical skill set.
• Professional small engine experience highly preferred
• Steel certification preferred
• Prior leadership or supervisory experience preferred.
• Ability to diagnose mechanical issues and recommend effective solutions.
• Strong communication, organizational, and time management skills.
• Knowledge of safety practices and ability to enforce them on the job.
• Ability to lift heavy objects, stand for long periods, and work in various conditions.
• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations.
• Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
• Maintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the same.
• Keeping up-to-date on all current programs, company procedures, and communicating them to all team players
• Demonstrating leadership and adhering to CNRG’s Mission, Vision, and Values.
• Training all incoming new associates in product knowledge, selling skills, and customer service.
• Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
• Other functions as assigned by her/his supervisor
  
  

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A Successful Team Leader

Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.

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This job is an hourly position. There are no guarantees for career progression. This does not mean that you will not be considered for other store positions or opportunities. CNRG’s culture is to promote from within and consideration will be given to CNRG’s candidates with experience.

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

#INDGermantown

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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