German Speaking Technical Support Advisor in Athens Greece - Relocation Package

PM Recruitment ES; Kentucky; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a German Speaking Technical Support Advisor to provide excellent support to customers in Athens, Greece. This position offers a comprehensive relocation package, including flight, accommodation, and free Greek lessons. The ideal candidate will be fluent in German and possess strong technical skills, contributing to customer satisfaction and service quality. Join a dynamic team and embrace new experiences in a vibrant city.

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Good Salary

Fully Paid Relocation Package

Free Greek Lessons

Qualifications

• Fluency in German (both spoken and written) is a must.
• Strong technical skills and a knack for problem-solving.
• Prior experience in customer service or technical support is an advantage but not mandatory.
• Exceptional communication skills and a proactive, customer-centric attitude.
• A collaborative team player capable of thriving in a fast-paced environment.
• Readiness to relocate to Athens, Greece, and embrace new experiences and cultures.
• A strong desire for continuous learning and growth within the tech industry!

Responsibilities

• Provide high-quality technical assistance to our German-speaking clientele.
• Diagnose and troubleshoot technical issues effectively.
• Educate and assist customers in maximizing the benefits of our products and services.
• Document customer interactions and escalate issues as necessary.
• Work collaboratively with team members to enhance service processes.
• Participate in ongoing training sessions to stay informed about product updates.

Skills

Fluency in German

Strong technical skills

Problem-solving

Exceptional communication skills

Customer-centric attitude

Job description

Are you a tech-savvy individual with a passion for helping others? Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a German Speaking Technical Support Advisor, located in the beautiful city of Athens, Greece! This role comes with a fantastic relocation package to assist you in making this transition seamless and enjoyable. In this position, you will be the primary point of contact for our German-speaking customers, providing technical support for our state-of-the-art products and services. Join us in delivering top-notch support while enjoying the vibrant culture and lifestyle Athens has to offer!

Your Responsibilities

• Provide high-quality technical assistance to our German-speaking clientele regarding our cloud solutions or technology products.
• Diagnose and troubleshoot technical issues effectively while ensuring excellent customer satisfaction.
• Educate and assist customers in maximizing the benefits of our products and services.
• Document customer interactions and escalate issues as necessary to maintain service quality.
• Work collaboratively with team members to enhance service processes and share insights.
• Participate in ongoing training sessions to stay informed about product updates and industry trends.

• Fluency in German (both spoken and written) is a must.
• Strong technical skills and a knack for problem-solving.
• Prior experience in customer service or technical support is an advantage but not mandatory.
• Exceptional communication skills and a proactive, customer-centric attitude.
• A collaborative team player capable of thriving in a fast-paced environment.
• Readiness to relocate to Athens, Greece, and embrace new experiences and cultures.
• A strong desire for continuous learning and growth within the tech industry!

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
• Free Greek Lessons, discounts and other perks