German Speaking Frontline Support Representative in vibrant sunny Athens Greece

PM Recruitment ES; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A recruitment company is seeking a German Speaking Frontline Support Representative to join their dynamic team in Athens, Greece. Responsibilities include providing exceptional support to German-speaking customers, resolving inquiries, and maintaining customer records. The ideal candidate is fluent in German, has a passion for customer service, and possesses strong communication skills. The role offers a generous relocation package and various perks.

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Qualifications

• Fluency in German is essential; knowledge of English is a plus.
• Passion for providing top-notch customer support.
• Previous experience in customer service is preferred but not required.
• Exceptional communication and interpersonal skills.

Responsibilities

• Provide outstanding support to German-speaking customers.
• Troubleshoot and resolve customer issues efficiently.
• Document customer interactions and maintain accurate records.
• Work collaboratively with team members to meet service goals.
• Engage in training opportunities to improve product knowledge.

Skills

Fluency in German

Customer support

Problem-solving

Interpersonal skills

Job description

Join Us in Sunny Athens! Patrique Mercier Recruitment ES is on the lookout for a German Speaking Frontline Support Representative to enhance our dynamic team in Athens, Greece. If you are fluent in German and passionate about delivering exceptional customer service, we want to hear from you!

In this lively role, you'll serve as the primary point of contact for our German-speaking customers, assisting with inquiries and providing solutions to ensure their experiences are nothing short of excellent. Experience the charm of Greece while contributing to our mission of customer satisfaction!

Your Responsibilities

• Provide outstanding support to German-speaking customers through multiple communication channels, including phone, email, and chat.
• Troubleshoot and resolve customer issues efficiently, ensuring a positive experience.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with team members to meet service goals and enhance customer satisfaction.
• Engage in training opportunities to improve your knowledge of our products and services.

• Fluency in German is essential; knowledge of English is a plus.
• Passion for providing top-notch customer support.
• Previous experience in customer service is preferred but not required.
• Exceptional communication and interpersonal skills.
• A positive, team-oriented, and proactive approach.
• Adept problem-solver with the ability to manage multiple tasks simultaneously.
• Eager to immerse yourself in the vibrant culture of Athens while supporting our customers!

• · Private Health Insurance
• · Training & Development
• · Performance Bonus
• · 2 Extra Salaries Per Year Fully Paid Training
• · Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
• · Free Greek Lessons, discounts and other perks