German Customer Consultant for Netflix

speakit; Kentucky; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading global entertainment service is seeking German Customer Support Consultants to join their team, providing assistance to subscribers through chat and phone. Candidates must have excellent German and English communication skills, an understanding of online marketing, and the ability to relocate to Greece. This role offers a competitive salary, bonuses, and opportunities for growth in a multicultural environment.

Benefits

Excellent salary

14 salaries per year

Monthly performance bonus (up to 145€ gross)

Relocation package covered

Opportunity to grow in a multinational company

Qualifications

• Minimum 6 months of relevant customer care experience.
• Excellent communication skills.
• EU Passport required.
• Willingness to relocate to Greece.

Responsibilities

• Communicating through chat & phone with subscribers.
• Answering how-to questions about payment.
• Troubleshooting streaming and content issues.
• Assisting subscribers with navigating Netflix.

Skills

Excellent communication skills in German

C1/C2 English skills

General understanding of online marketing products/services

Education

Bachelor’s degree (preferred)

Job description

Overview

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

Responsibilities

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with how-to questions & navigating on Netflix

Qualifications

• Excellent communication skills in German
• C1/C2 English skills
• Bachelor’s degree (preferred)
• Minimum 6 months of relevant customer care experience
• General understanding of online marketing products/services being supported
• Excellent communication skills
• EU Passport
• Relocation to Greece

Benefits & Conditions

• Excellent salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens based position (work from home policy)
• International career in a multicultural environment
• Training and familiarization phase
• Opportunity to grow in a multinational company

Only CVs in English will be reviewed