German Customer Care Specialist -Athens

speakit; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading multilingual customer service provider is seeking a German Customer Care Specialist to relocate to Greece. The role involves managing customer inquiries and providing accurate information. Requirements include native-level German and B2 English skills. The company offers competitive remuneration, accommodation, and training opportunities.

Benefits

Competitive remuneration package

14 salaries per year

Productivity bonuses

Accommodation for 4 weeks

Ongoing training and development

Career development opportunities

Multicultural working environment

Qualifications

• Native or near-native in German.
• Strong phone contact handling and multitasking skills.
• Exceptional problem-solving ability.

Responsibilities

• Manage incoming calls and customer inquiries.
• Provide accurate and complete information.
• Identify customer needs and drive satisfaction.

Skills

Native /near-native level in German

B2 level English skills

Strong phone contact handling

Active listening skills

Problem-solving ability

Adaptive skills

Team spirit

Job description

Overview

Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & reresent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assessing customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers

Requirements

• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

Benefits

• Competitive remuneration package
• 14 salaries per year
• Extra productivity bonuses
• 4 weeks accommodation provided
• First class ongoing training and development
• Career development opportunities
• Multicultural and modern working environment

Relocation

• Flight ticket to Greece
• Cab fare from Airport to your hotel
• 4-week hotel accommodation
• Assistance finding an apartment
• Real estate fee covered by company

Only CVS in English will be reviewed