German Banking Support Specialist in Valencia

CBT; Georgia; On-site; USD 24,364 - 25,770; Full time

Benefits offered by this job

Competitive salary

Annual performance bonus

Structured onboarding & paid training

Job summary

CBT is seeking a German Customer Support Specialist to join their international team in Valencia. This role involves assisting customers through phone, chat, and email, managing banking inquiries, and ensuring high-quality service. Ideal candidates are native German speakers, have a B2 level in Spanish, possess strong communication skills, and enjoy problem-solving. The position offers an initial 3-month contract leading to permanent employment, a competitive salary of €20,800 annually, plus bonuses. Training begins on May 18, 2026.

Qualifications

• Excellent communication skills and a passion for helping customers via phone, chat, and email.
• Previous customer support experience is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers via phone, chat, and email.
• Manage banking inquiries and front desk support issues.
• Deliver clear and professional solutions.
• Ensure high-quality customer experience.
• Resolve incidents efficiently and accurately.

Skills

Native German speaker

Spanish level B2 or higher

Strong communication skills

Customer support experience

Job description

CBT is seeking a German Customer Support Specialist to join their international team in Valencia. This role involves assisting customers through phone, chat, and email, managing banking inquiries, and ensuring high-quality service. Ideal candidates are native German speakers, have a B2 level in Spanish, possess strong communication skills, and enjoy problem-solving. The position offers an initial 3-month contract leading to permanent employment, a competitive salary of €20,800 annually, plus bonuses. Training begins on May 18, 2026.