German Βack Office Customer Support - Athens

speakit; Kentucky; Remote; USD 30,000 - 45,000; Full time

Job summary

An international online bank is seeking a Back Office Customer Support agent for its German department. The role involves supporting anti-financial crime tasks and processing inquiries related to money laundering and fraud. Fluent German and strong communication skills are essential. Benefits include competitive salary, complete relocation support, and free online Greek lessons.

Benefits

Competitive salary

Complete relocation support

Monthly bonus

Free online Greek lessons

Health Package

Full training by certified instructors

Career opportunities

Qualifications

• Experience with Anti-Financial Crime tasks, including AML and KYC.
• Ability to recognize and evaluate suspicious transactions.
• Computer literacy and administrative experience.

Responsibilities

• Support on Anti-Financial Crime tasks.
• Processing inquiries related to fraud and money laundering.
• Daily monitoring of financial transactions.

Skills

Fluent in German

Very good English

Strong team spirit

Communication skills

Job description

We are looking for a Back Office Customer Support agent to join the German department of an online bank.

The main focus of the position is the prevention of money laundering and the active and effective fight against financial crime.

The main tasks of the Back Office Customer Support agent will include the:

• Support on Anti-Financial Crime tasks, including AML, terrorist financing, KYC and fraud.
• Recognition, support and evaluation of suspicious bank account transactions.
• Identification of money laundering typologies and suspicious facts.
• Creation and transmission reports of suspicious financial transactions to FIU
• Daily processing of the results from our internal transactions monitoring system
• Processing of inquiries related to fight against fraud and money laundering

• Fluent in German
• Very good English
• Preferably working experience in administrative and office tasks
• Computer literacy
• Strong team spirit
• Communication skills

The benefits of the Back Office Customer Support agent will include:

• Competitive salary - 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered), when applicable
• Monthly bonus
• Free online Greek lessons
• Health Package
• Full training by certified instructors
• Career opportunities

Only CVs in English will be reviewed.