Geriatric Front Desk & Medical Admin Specialist

Community Physicians; Aurora (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Community Physicians is seeking a Medical Receptionist to serve as the first point of contact at our Aurora clinics. You will welcome patients, schedule visits, verify insurance, and obtain prior authorizations while supporting the clinical team with administrative tasks.

Responsibilities include managing check-ins/outs, coordinating referrals, and maintaining accurate EMR records. A high school diploma and healthcare experience are required; bilingual Spanish is preferred.

Qualifications

• High school diploma or equivalent is required.
• Associate degree or medical office certification preferred.
• 1–2 years in a medical office, front desk, or healthcare admin setting.
• Experience obtaining prior authorizations and verifying insurance benefits.
• Proficiency with EMR systems (Ethizo, Epic, Cerner) and MS Office.

Responsibilities

• Greet and check in patients upon arrival with a warm, professional welcome.
• Answer calls, take messages, and direct inquiries to the appropriate staff.
• Schedule appointments and manage the clinic calendar to optimize access.
• Assist patients with check-out, scheduling follow-ups, and visit summaries.
• Verify insurance eligibility and obtain prior authorizations as needed.
• Maintain EMR records and assist with processing referrals and chart prep.
• Ensure front office cleanliness and coordinate with facility staff.

Skills

Communication

Customer service

EMR systems

Spanish language

Education

High school diploma or equivalent

Associate degree or medical office certification

Tools

EMR systems

Microsoft Office

Job description

Community Physicians is seeking a Medical Receptionist to serve as the first point of contact at our Aurora clinics. You will welcome patients, schedule visits, verify insurance, and obtain prior authorizations while supporting the clinical team with administrative tasks.

Responsibilities include managing check-ins/outs, coordinating referrals, and maintaining accurate EMR records. A high school diploma and healthcare experience are required; bilingual Spanish is preferred.