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Rent-A-Center in San Juan, PR is hiring a full-time Customer Service & Sales Associate. Provide customers access to high-quality goods and deliver exceptional in-store and doorstep service.
Responsibilities include managing deliveries and pickups, merchandising the showroom, and maintaining a clean, inviting store. The role requires a high school diploma, 18+ years, a valid driver's license, and strong communication skills.
Ave Borinquen 2270 (BarrioObreo), Santurce, PR, 00915
Pay: $11.24 per hour – $14.45 per hour (Full-time employment, weekly pay)
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
Servicio al Cliente y Ventas: Proveer amigable, a tiempo y la mejor experiencia al cliente mediante entregas de "guante blanco" con un corazón de servicio. Completar los acuerdos de renta como sea requerido. Busca nuevos negocios al hacer telemercadeo y distribuyendo materiales impresos.
Manejo de Cuentas: Revisa cuentas vencidas y se comunica en persona o vía telefónica con clientes para promover pagos a tiempo, colecta pagos de clientes a tiempo y cumple con metas de colección de manera diaria/semanal. Completas llamadas de servicio al cliente a tiempo, de manera que son asignados.
Entregas & Pickups: Manejo de los vehículos y su mantenimiento; siguiendo las políticas y prácticas de la compañía en referencia al manejo seguro, y siguiendo las leyes locales y estatales para una operación segura de un vehículo. Proveer un excelente servicio al cliente en cada una de las entregas, y hacerlas a tiempo.
Merchandising: Mantener condiciones para renta y la tienda, vehículos y productos limpios y organizados pensando en los clientes y compañeros de trabajo mediante la regla de oro.
Customer Service: Provide friendly, top-notch customer experiences through \"white glove\" service with a servant\'s heart in our stores and in customer\'s homes and obtain new rental orders when needed on the sales floor and over the phone.
Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized.
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.
Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Todos los aplicantes calificantes recibirán consideración para empleo sin importar raza, color, embarazo, religion, sexo, orientación sexual, identidad de género, nacionalidad, edad, discapacidad, estado veteran, expresión de género, información génetica, o cualquier otra clase protegida.