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The Salvation Army in Pasadena is seeking a Disaster Recovery Case Manager to assess client needs, coordinate services, and guide survivors through the recovery process. A Bachelor's degree or three years of case management experience is required, and the role emphasizes strong collaboration with community resources.
Candidates must have a valid driver's license, be able to pass TSA MVR, and demonstrate excellent organizational and communication skills.
The Salvation Army
Hoy
$ 28 - $ 28 hora
Bachelor’s degree or at least three years of relevant case management experience
Previous disaster experience is a plus
Knowledge of social services and local resources
Valid driver’s license and ability to pass TSA MVR check and in-house driving test
Knowledge of social service delivery systems
Good organizational time-management and communication skills
Ability to work well independently and as part of a team
Self-motivated and able to work with a minimum of supervision
Ability to communicate effectively both written and orally
Must be able to cooperate with The Salvation Army policies and procedures
Proficient in typing, organizing, and filing
Working knowledge of budgeting and general knowledge of business protocols
Must complete and adhere to Protecting the Mission requirements
Demonstrated experience working with email software required
Working knowledge of integrated database applications
Conducts thorough needs assessment and develops a recovery plan
Provides relevant information and referrals for clients
Develops relationships with client families for advocacy and direction
Assists survivors to determine the best course of action for recovery
Develops, implements, and monitors recovery plans
Provides crisis intervention to individuals and families
Utilizes knowledge of resources to make appropriate referrals
Mobilizes resources to achieve desired outcomes
Maintains timely input and upkeep of client records
Conducts home visits as necessary
Advocates and interacts with other service providers
Ensures complete case files and presents them to supervisors
Maintains current documentation of services provided
Identifies and connects disaster survivors to resources
Assists clients in applying for public and private benefits
Networks with Long Term Recovery group and community
Represents The Salvation Army at meetings and events
Complies with Salvation Army procedural requirements