Genesys Routing Developer

Randstad; Plano (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading staffing firm is seeking a Genesys Routing Developer located in Plano, TX for a 6-month contract-to-hire opportunity. Ideal candidates should have 5 to 8 years of experience in software development, high proficiency in Genesys Framework (8.0/8.1/8.5), and skills in CTI, troubleshooting, and deploying routing strategies. Strong analytical, debugging, and communication skills are essential. This is a great chance to work in a dynamic team environment where your contributions will be valued.

Qualifications

• 5 to 8 years of software development experience.
• Extensive experience with Genesys Framework versions 8.0/8.1/8.5.
• Proficient in CTI and Enterprise Routing.

Responsibilities

• Develop and deploy routing strategies using IRD.
• Perform troubleshooting with T-Server/SIP Server integration.
• Manage the software development life cycle.

Skills

Genesys Framework

CTI

Analytical skills

Debugging skills

Team player

Interpersonal skills

Technical communication

Job description

Hi,This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity

*Candidates MUST be ableto work onW2 to qualify for this role.*

Job title: Genesys Routing Developer

Duration: 6 Months

Position type: Cotract to Hire

Location:Plano, TXJob Description:
5 to 8 years of experience years of professional experience in software development in analysis, design, development, deployment and testing with wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems.

• Extensive Experience in Genesys Framework 8.0/8.1/8.5, Inbound Voice, T-Server/SIP Server deployment & troubleshooting, Integration with Cisco & Avaya platform, Routing designing and its troubleshooting, reporting knowledge.
  
• Extensive experience in Computer Technology Integration (CTI), Universal Routing Server (URS), IRD (GUI), T-Server, SIP Server, StreamManager, Stat Server
  
• Experience in Enterprise Routing (URS) and Orchestration Platform.
  
• Knowledge in Genesys ORS routing, Orchestration
  
• Experience in creating, Developing & Deploying Routing Strategy using IRD based on the business requirement.
  
• Experience in the complete Software Development Life Cycle (SDLC).
  
• Highly motivated team player with excellent interpersonal, technical and communication skills
  
• Good analytical and debugging skills
  

Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you.
Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.

Additional Information

All your information will be kept confidential according to EEO guidelines.