Generator Technician C

The Taylor Group Inc; Saraland (AL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

Holidays

401K

Life Insurance

Job summary

The Taylor Group Inc is seeking a field service technician to diagnose, repair and maintain diesel and gas engine generator sets for customers. You will plan service routes, perform on-site repairs, and ensure units are tested and functioning to specification.

The role requires strong troubleshooting, customer-facing skills, and the ability to travel, stay overnight, and be on-call as needed. A high school diploma and diesel/gas engine experience are required, with electrical familiarity and

Qualifications

• Stooping, bending, climbing and ability to lift up to 50 pounds.
• Technical problem solving and troubleshooting skills.
• Must know how to use a multimeter.
• Must have own tools.
• Must have good computer skills.
• Work well with others and possess good people skills.
• Must have a professional attitude and be able to work with customers one-on-one.
• Valid driver’s license and ability to obtain Class D license.
• Occasional overnight travel.
• On-call rotation 24/7 at times.

Responsibilities

• Consults with Service Manager to plan work and travel, prioritizing customer need and parts availability.
• Diagnoses malfunctions and repairs/replaces parts; installs assemblies and tests equipment.
• Provides tools and parts and arranges for on-site repair work at customer premises.
• Inspects, operates, and tests machines upon delivery and after repairs to ensure proper functioning.
• Reports to Service Manager with job details for billing and records.
• Performs preventive maintenance on generator sets, including fluids, belts, filters, testing and paperwork.
• Strives to increase technical skills through training and company events.
• Promotes the company's image by maintaining neat appearance and a clean service truck.
• Trains new technicians or supervises teams on large repair jobs.
• Completes work orders and related paperwork promptly.
• All other duties as assigned.

Skills

Troubleshooting

Technical problem solving

Problem solving

People skills

Professional attitude

Valid driver’s license

On-call availability

Customer interaction

Good computer skills

Education

High School Diploma or GED

Diesel and/or gas engine experience

Electrical experience / wiring diagrams

Power generation experience (a plus)

Tools

Multimeter

Job description

Duties/Responsibilities:

• Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.


• Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.


• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).


• Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.


• Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.


• Performs preventative maintenance service to generator sets to include changing engine fluids and filters, inspecting the gensets AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches. Responsible for filing the proper paperwork and checklist pertaining to each inspection.


• Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meetings of departmental personnel and reading of technical literature.


• Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.


• Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.


• Experienced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.


• Must complete work orders and any job-related paperwork (i.e. JSA, inspection reports, cc receipts, etc) in a timely manner.


• All other duties as assigned.

QualificationsRequired Skills/Abilities:

• Job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.


• Technical problem solving and trouble shooting skills.


• Must know how to use a multimeter.


• Must have own tools.


• Must have good computer skills.


• Work well with others and possess good people skills.


• Must have a professional attitude and be able to work with customers on a one-on-one basis.


• Valid driver’s license and good driving record to be insurable by corporate insurance carrier. Must be able to obtain at least a Class D Drivers License.


• Required on occasion to stay overnight at out of town locations.


• Required to be on call rotation 24/7 at times.

Education and Experience:

• High School graduate or GED.


• Must have experience with diesel and/or gas engines including servicing and repairing.


• Have some Electrical experience and general knowledge of wiring including reading Diagrams, installation and repair of electrical components and circuits. AC and DC


• Experience with Power Generation would be a plus.

Benefits:

• Medical/Prescription


• Dental


• Vision


• Vacation


• 10 Holidays


• 401K


• Life Insurance