Generator Technician B

The Taylor Group Inc; Donna (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

10 Holidays

401K

Life Insurance

Job summary

The Taylor Group Inc (SSI) is seeking a Service Technician to diagnose, repair, and maintain generator sets at customer sites, with occasional overnight travel. You will plan work with the Service Manager, use diagnostic tools including multimeters, and perform preventative maintenance on diesel and gas engines.

Responsibilities include testing, on-site repairs, and coordinating with customers; you must have own tools, a valid driver’s license, and strong customer service skills.

Qualifications

• Stooping, bending, climbing and ability to lift up to 50 pounds.
• Strong technical problem solving and troubleshooting skills.
• Must know how to use a multimeter.
• Must have own tools.
• Good computer skills.
• Ability to work well with others and have good people skills.
• Professional attitude and ability to work with customers one-on-one.
• Valid driver’s license with good driving record; Class D license required.
• Occasional overnight stays at out-of-town locations.
• On-call rotation as needed.

Responsibilities

• Consults with Service Manager to plan effective work and travel schedule, prioritizing customer needs.
• Diagnoses malfunctions; repairs and/or replaces worn components; installs new assemblies and adjusts devices and controls.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machines on delivery, during service intervals, and after repairs to ensure proper function.
• Reports work details for proper billing and documentation.
• Performs preventative maintenance on generator sets, including oil changes, filters and testing of gen-sets and transfer switches.
• Pursues ongoing technical skills through trainings and company sessions.
• Maintains neat appearance and service truck, upholds company image.
• Mentors newer technicians and may supervise a team on large repairs.
• Completes work orders and related paperwork in a timely fashion.

Skills

Physical stamina

Technical troubleshooting

Multimeter usage

Customer interaction

Driver's license

Education

High School diploma or GED

Tools

Multimeter

Hand tools

Job description

Job Details

Job Location: SSI-Donna - Donna, TX 78537Position Type: Full TimeTaylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Duties/Responsibilities

• Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
• Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.
• Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.
• Performs preventative maintenance service to generator sets to include changing engine fluids and filters, inspecting the gensets AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches. Responsible for filing the proper paperwork and checklist pertaining to each inspection.
• Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meetings of departmental personnel and reading of technical literature.
• Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
• Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
• Experienced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
• Must complete work orders and any job-related paperwork (i.e. JSA, inspection reports, cc receipts, etc) in a timely manner.
• All other duties as assigned.

QualificationsRequired Skills/Abilities:

• Job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.
• Technical problem solving and trouble shooting skills.
• Must know how to use a multimeter.
• Must have own tools.
• Must have good computer skills.
• Work well with others and possess good people skills.
• Must have a professional attitude and be able to work with customers on a one-on-one basis.
• Valid driver’s license and good driving record to be insurable by corporate insurance carrier. Must be able to obtain at least a Class D Drivers License.
• Required on occasion to stay overnight at out of town locations.
• Required to be on call rotation 24/7 at times.

Education and Experience:

• High School graduate or GED.
• Must have experience with diesel and/or gas engines including servicing and repairing.
• Have some Electrical experience and general knowledge of wiring including reading Diagrams, installation and repair of electrical components and circuits. AC and DC
• Experience with Power Generation would be a plus.

Benefits:

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Life Insurance