Generalist

United States Courts; Trenton (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Clerk’s Office of the U.S. District Court for the District of New Jersey is seeking a Generalist in the Trenton divisional office.

The Generalist provides customer-focused support to Judicial Officers, Court Staff, the Bar, and the public, assisting with initial filings and CM/ECF inquiries. The role includes processing incoming documents, handling mail, docketing Court proceedings, and answering information requests by telephone or in person.

Qualifications

• High school diploma required; college degree desirable.
• At least two years of general experience; specialized experience for higher level.
• Proficiency with CM/ECF and Microsoft Office preferred.

Responsibilities

• Process case information during initial filing in accordance with rules.
• Provide court information to the public via phone and in person.
• Enter Court documents and proceedings on the electronic docket system (CM/ECF).
• Assist with reproduction and routing of Court documents; other duties as assigned.

Skills

Customer service

Interpersonal skills

Multitasking

Office procedures

Education

High school diploma

College degree desirable

Tools

CM/ECF

Microsoft Office

Job description

Overview of the Position The Clerk’s Office of the U.S. District Court for the District of New Jersey is seeking a Generalist position in the Trenton divisional office. The ideal candidate is a customer-focused, motivated, career-oriented individual eager to grow with us, and the federal judiciary as a whole. Under the general direction of the Deputy-In-Charge and the Out-of-Court Supervisor, the Generalist aids in the areas of operations by providing support to all Judicial Officers, Court Unit Executives, Court Managers, Court Staff, the Bar, and the public.

A Generalist performs many functions and is responsible for processing case information during the initial filing of Court documents in accordance with procedures and rules. This position will include customer service by providing Court information to the public via telephone and in person, including answers to Case Management/Electronic Case Files (“CM/ECF”) help desk-related questions. A Generalist assists with the reproduction of Court documents. This position entails receiving and reviewing incoming Court documents in compliance with federal and local Court rules. The Generalist is responsible for processing incoming mail and routing Court documents to the proper offices. The incumbent will also enter Court documents and proceedings on the electronic docket system. A Generalist will perform operations duties, as needed, as well as other duties as assigned.

Qualifications

The successful candidate must have at a minimum a high school diploma and the equivalent of two years of general experience. A college degree is desirable. To qualify for the CL 24 - CL 25 level, at least one year of specialized experience is required. Promotion to higher level(s) is upon achieving performance benchmarks.

Court Preferred Knowledge and Skills

The Court is seeking an applicant with a strong work ethic, initiative, dependability and a friendly and customer focused attitude. An understanding of professional office procedures and the ability to work both independently and in a team environment is preferable. Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal and written and verbal communication skills. The ability to handle multiple priorities and tasks simultaneously is essential. Proficiency and experience in the use of computer systems, including but not limited to Microsoft Office applications, such as, Word, Excel, Outlook and Teams, is highly preferred. Case Management/ Electronic Case Files (“CM/ECF”) experience and general knowledge of Court and/or legal terminology is preferred.

Limited travel to other offices and for training events may be required.

General Experience

Generalized experience is defined as progressively responsible clerical, office, or other work that demonstrates the possession of or the ability to acquire the knowledge and skills needed to perform the duties of the position. This includes but is not limited to knowledge of professional office procedures, excellent customer service initiatives and excellent organizational, analytical, communication and interpersonal skills.

Specialized Experience

Specialized experience includes progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, and laws that involve the routine use of specialized terminology and automated software and equipment for word processing, data entry and report generation.

Where appropriate, the Court provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or hiring process, please notify Human Resources at the Clerk’s Office 609-989-2084. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown, any of which action may occur without any prior written notice. The Court will only communicate with those qualified applicants who are selected for an interview. Candidates selected for an interview will bear their own travel expenses. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the Court may elect to select a candidate from the original qualified applicant pool.

Judiciary employees serve under excepted appointments and are considered “at will” and can be terminated with or without cause by the Court. This position is a temporary, year and a day position and will be assessed annually for up to four years with the potential of becoming a permanent position. All new employees shall serve a six-month probationary period per Court policy. All information provided by applicants is subject to verification and false statement or omissions of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed. This position is subject to mandatory electronic fund transfer (direct deposit) for salary payment.

Conditions of Employment

Applicants must be a U.S. citizen or eligible to work in the U.S. A background investigation including fingerprints and criminal record check will be conducted. Any applicant selected for a position will be hired provisionally pending favorable suitability determination of the background investigation.

The federal Judiciary is an Equal Employment Opportunity employer.