General Technician Above Ground Apprentice

Atlanta Gas Light; Macon (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Entry level position in Atlanta Gas Light's field operations supporting deactivation of service, meter readings, corrosion inspections, and maintenance activities. Works with a crew to install, maintain, and repair gas mains and service lines, operating basic equipment and performing leak investigations.

Requires high school diploma or GED, mechanical aptitude, and valid driver's license. The role includes an automatic progression under the collective bargaining agreement with IBEW Local 1997.

Qualifications

• Good written and oral communication skills.
• Ability to use good judgment in hazardous environments.
• MS Office and computer skills – basic proficiency.
• Customer service orientation.
• Mechanical aptitude and ability to operate basic equipment and tools.
• Strong interpersonal skills for team and customer interactions.
• Knowledge of the assigned geographic area.
• Ability to smell odorant used to detect gas leaks.

Responsibilities

• Efficiently works a route to complete customer and compliance orders in a timely manner.
• Observes safety requirements and regulatory guidelines to ensure compliance.
• Captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions.
• Assists in connecting and disconnecting gas service and turning meters on/off.
• Performs meter reading validation and investigations of high bill complaints.
• Maintains and inspects above/below ground gas systems and performs routine tasks.
• Responds to customer questions and provides answers or referrals.
• Supports distribution activities for installation, repair, and maintenance of the system.

Skills

Written and oral communication

Good judgment

MS Office proficiency

Customer service

Mechanical aptitude

Operate basic tools

Interpersonal skills

Territory knowledge

Odorant leak detection

Education

High school diploma or GED

Job description

\"THIS IS AN ABOVE GROUND POSITION\"

Please access the YouTube video link below to view our \"A Day In The Life\" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry. https://youtu.be/9dVGCxzkC2Y

\"THIS IS AN ABOVE GROUND POSITION\"

Please access the YouTube video link below to view our \"A Day In The Life\" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry. https://youtu.be/9dVGCxzkC2Y

Basic Function

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILITIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.


• Observes all safety requirements and regulatory guidelines to ensure compliance.


• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.


• Assists in connecting and disconnecting gas service, manually turning meters on and off.


• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.


• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.


• Responds to questions from customers and provides answers directly or by referral.


• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:


• Operating basic equipment and tools


• Traffic control


• Landscaping and general maintenance


• Digging, shoring, repairing leaks, testing and wrapping pipes


• Pressure recording devices


• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.


• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.


• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer’s premise.


• Identifies abnormal operating conditions and takes appropriate actions.


• Performs simple sniff tests to detect gas leaks.


• Performs other job-related duties as required.

Required

Education, Certificate/Licenses

• High school diploma or GED


• Mechanical aptitude


• Basic knowledge and use of hand tools and equipment


• Ability to pass basic skills and knowledge assessments


• Valid Driver’s License

Preferred

• Field operations experience to include distribution crew work


• Experience with heavy equipment operation


• Technical school training and certification


• Welding experience or certification; Commercial driver’s license or permit

Or

• Equivalent academic education and experience

Required

Specific Skills & Knowledge

• Good written and oral communication


• Ability to use good judgment when working in potentially hazardous and emergency environments


• MS Office and Computer skills – basic proficiency


• Customer Service


• Mechanical aptitude


• Able to operate basic equipment, machinery and simple tools


• Good interpersonal skills


• Ability to resolve and diffuse difficult/escalated situations


• Knowledge of assigned geographical territory


• Ability to smell odorant used to detect gas leaks

Southern Company Competencies

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements

• Exposure to outside elements (heat, cold, high winds)


• Safety sensitive


• Heavy lifting, bending, stooping, walking

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

• Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 21042

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light