General Superintendent - Hyperscale Data Center

IES Communications; Monroe (LA); On-site; USD 56,481 - 78,523; Full time

Job summary

IES Communications is seeking a General Superintendent to oversee large, complex telecom construction projects, ensuring safety, quality, and financial performance while coordinating staffing, materials, and field operations. The role emphasizes on-site leadership, customer coordination, and strict adherence to timelines and budgets.

Travel is required. Proficiency in IESOS, daily planning, fiber/cabling standards, terminations, and bare fiber is essential, along with strong communication and

Qualifications

• Minimum five years’ supervisory or managerial experience.
• Minimum three years’ experience as a Lead Communications Technician or similar position.
• Minimum five years’ experience in telecommunications or a related technical or construction field.
• Proficient with a computer and Microsoft Office (Word, Excel and MS Project).
• Must be able to define a project, scope of work, estimate and manage tasks to completion.
• Must be able to use trade tools: punch tool with 110/66 block, crimp tools, Krone/3M/BIX, volt‑ohmmeter.
• Must be able to travel within the branch/regional territory.
• Must be able to read project documents and blueprints.
• Must meet driving standards.

Responsibilities

• Recruit, hire, train, manage and discipline project staff.
• Act as senior liaison for operational interface with customer representatives.
• Plan for and monitor project profitability to achieve company goals.
• Ensure deadlines are met per customer requirements.
• Manage workload distribution and progress of installation.
• Review job costs, invoices and financial reporting to customer and management.
• Complete all project paperwork accurately and on time.
• Perform quality checks and prevent outages; on-site quality walks.
• Attend facility and construction meetings as required.
• Lead operations meetings and training sessions.
• Manage tools and truck inventory/maintenance.
• Complete any other responsibilities as assigned.

Skills

IESOS proficiency

daily planning

fiber/cabling standards

terminations

bare fiber

Microsoft Office

Education

Five years supervisory or managerial experience

Three years as Lead Communications Technician or similar

Five years in telecommunications or related field

Tools

MS Project

Job description

Some Traveling Required.

Must be proficient in IESOS, daily planning, fiber/cabling standards, terminations, and bare fiber.

Job Summary

The General Superintendent is the overall manager on a large and/or complex project. The General Superintendent ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to safety, quality, management and financial performance requirements. All aspects of the assigned project must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Duties And Responsibilities

• The General Superintendent will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff. Effectively manage all human resource issues per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
• The General Superintendent acts as the senior Company liaison for operational interface with customer representative(s).
• The General Superintendent will plan for, manage, monitor and maintain project profitability to achieve Company goals.
• The General Superintendent will ensure that deadlines are met per customer requirements.
• The General Superintendent will manage overall workload distribution, staffing levels and monitor the customer delivery and job installation progress.
• The General Superintendent manages successful job completion; ensure productivity, job completion and compliance to project budget.
• The General Superintendent will review all job cost postings for accuracy and completeness, including but not limited to the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
• The General Superintendent will fully complete all IES and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required); ensure all Job Closing Packages meet customer and Company standards.
• The General Superintendent will perform quality checks; manage the prevention of outages; conduct day to day job walks to ensure quality; prepare red‑lined as‑built drawings.
• The General Superintendent serves as main on‑site customer contact for questions and/or concerns; attend facility and construction meetings when required.
• The General Superintendent will perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
• The General Superintendent will review and monitor operational processes for accuracy, completeness, and efficiency, including but not limited to estimating, purchasing, invoicing, warehousing, scheduling and reporting.
• The General Superintendent will develop, redesign and implement process improvements as required to bring processes up to effective levels.
• The General Superintendent will be in concert with the Training Department, monitor all quality and safety issues related to the operations department. Actively promote safety as our first priority.
• The General Superintendent will lead any assigned operations meetings and training sessions.
• The General Superintendent will also manage tools and truck inventory/maintenance.
• The General Superintendent will complete any other responsibilities as assigned.

Salary: USD $41.00/hr – USD $57.00/hr

Qualifications

Physical and Mental Requirements:

• Regular attendance is mandatory.
• The General Superintendent must be self‑motivated, positive in approach, and convey an appropriate professional image.
• The General Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
• The General Superintendent must possess proven problem‑solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• The General Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
• The General Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting and quality requirements.
• The General Superintendent must be able to travel within the branch territory and/or regional territory as needed.
• The General Superintendent must possess the ability to learn and teach the Company and customer project management systems.
• The General Superintendent must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to stand and walk very large job sites regularly.
• The General Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, and Skill Requirements

• Prefer minimum of five (5) years’ experience of supervisory or managerial experience.
• Minimum three (3) years’ experience as a Lead Communications Technician or similar position.
• Minimum five (5) years’ experience in telecommunications or a related technical or construction field.
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
  Must meet Company minimum driving standards.
• The General Superintendent must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
• Must be able to use the following trade tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt‑ohmmeter, 4‑pair continuity tester and 5‑gang punch tool.

EEO Statement

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

Disability Accommodation: IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.