General Superintendent

IES Communications; Roanoke (VA); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Company Paid Time Off

401K plan with Employer Contribution

Company Paid Life Insurance

Medical Coverage

Dental and Vision Coverage

Disability Coverage

Insurance discount programs

Job summary

IES Communications is seeking a General Superintendent to lead large, complex projects on-site. You will manage staffing, safety, budget, and customer relations while ensuring timely, quality delivery. Strong planning, telecom experience, and leadership are essential for success.

Role requires extensive field knowledge, ability to interpret blueprints, and hands-on management of resources and schedules. Competitive hourly pay and full-time benefits accompany this role.

Qualifications

• Minimum five years of supervisory or managerial experience.
• Minimum three years as Lead Communications Technician or similar role.
• Minimum five years in telecommunications or related field.
• Proficiency with computer tools and Microsoft Office (Word, Excel, MS Project).
• Must meet company driving standards.
• Ability to define a project, create scope and estimate, and manage tasks to completion.
• Experience using specified trade tools for fiber and communications work.

Responsibilities

• Recruit, hire, train, supervise, and evaluate project staff per policy.
• Serve as senior liaison with customer representatives on site.
• Manage project profitability, staffing, and progress against schedule.
• Ensure deadlines are met per customer requirements and budget.
• Review job costs, invoices, and financial reporting with management.
• Complete project paperwork accurately and on time; closeout packages.
• Perform quality checks and safety reviews; conduct site walks.
• Attend customer and facility meetings as required.
• Lead operations meetings and training sessions.
• Oversee tools and truck inventory and maintenance.
• Identify process improvements to raise efficiency and quality.

Skills

Daily planning

Fiber/cabling standards

Terminations

Bare fiber

Blueprint interpretation

Project management

Leadership

Safety awareness

Tools

Punch tool 110 block/66 block

6/8 position crimp tool

Krone/3M/BIX

Butt set

Volt-ohmmeter

4-pair continuity tester

5-gang punch tool

MS Project

Job description

Must be proficient in daily planning, fiber/cabling standards, terminations, and bare fiber.

Job Summary

The General Superintendent is the overall manager on a large and/or complex project. The General Superintendent ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to: safety, quality, management and financial performance requirements. All aspects of the assigned project must be carried out as efficiently as possible with respect to staffing, materials management, financial management customer care and customer delivery goals.

Job Duties And Responsibilities

• The General Superintendent will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff. Effectively manage all human resource issues per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
• The General Superintendent acts as the senior Company liaison for operational interface with customer representative(s).
• The General Superintendent will plan for, manage, monitor and maintain project profitability to achieve Company goals.
• The General Superintendent will ensure that deadlines are met per customer requirements.
• The General Superintendent will manage overall workload distribution, staffing levels and monitor the customer delivery and job installation progress.
• The General Superintendent manages successful job completion; ensure productivity, job completion and compliance to project budget.
• The General Superintendent will review all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
• The General Superintendent will fully complete all IES and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required); ensure all Job Closing Packages meet customer and Company standards.
• The General Superintendent will perform quality checks; manage the prevention of outages; conduct day to day job walks to ensure quality; prepare red-lined as-built drawings.
• The General Superintendent serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
• The General Superintendent will perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
• The General Superintendent will review and monitor operational processes for accuracy, completeness, and efficiency, including but not limited to estimating, purchasing, invoicing, warehousing, scheduling and reporting.
• The General Superintendent will develop, redesign and implement process improvements as required to bring processes up to effective levels.
• The General Superintendent will be in concert with the Training Department, monitor all quality and safety issues related to the operations department. Actively promote safety as our first priority.
• The General Superintendent will lead any assigned operations meetings and training sessions.
• The General Superintendent will also manage tools and truck inventory/maintenance.
• The General Superintendent will complete any other responsibilities as assigned.

Min USD $50.00/Hr.

Max USD $60.00/Hr.

Qualifications

Physical and Mental Requirements:

• Regular attendance is mandatory
• The General Superintendent must be self-motivated, positive in approach, and convey an appropriate professional image.
• The General Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
• The General Superintendent must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• The General Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
• The General Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• The General Superintendent must be able to travel within the branch territory and/or regional territory as needed.
• The General Superintendent must possess the ability to learn and teach the Company and customer project management systems.
• The General Superintendent must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to stand and walk very large job sites regularly.
• The General Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, And Skill Requirements

• Prefer a minimum of five (5) years’ experience of supervisory or managerial experience.
• The General Superintendent must have a minimum of three (3) years’ experience as a Lead Communications Technician or similar position.
• The General Superintendent must also have a minimum of five (5) years’ experience in telecommunications or a related technical or construction field.
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• The General Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
• Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

English/Español

Right to Work/Ley de Derecho al Trabajo

English/Español

Workplace Type

Onsite