General Service Technician-Key Holder

Monro, Inc.; Washington (Washington County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading automotive service provider as a General Service Technician-Key Holder. Your role will involve vehicle repairs, guest communication, and maintaining a welcoming store environment. Enjoy competitive pay, benefits, and growth opportunities in a supportive team culture.

Benefits

Performance incentives

Paid vacation and holidays

Reimbursement for ASE certifications and licenses

401(k)

Healthcare

Employee discounts

Career growth opportunities

Qualifications

• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform vehicle services and repairs efficiently according to standards.
• Conduct tire services such as mounting, balancing, and repairs.
• Assist with inventory management and store duties.

Skills

Automotive training

Basic car maintenance

Education

High School Diploma

Tools

Basic set of tools

Job description

Join to apply for the General Service Technician-Key Holder role at Monro, Inc.

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 brands. Our mission is to provide the highest quality tire and auto service in the industry, serving communities of all sizes.

Job Description

Compensation: $16-19 Per hour.

The General Service Technician role involves both front and back shop responsibilities, including at least two days per week at the front counter. Responsibilities include vehicle repairs and maintenance, communicating with guests about vehicle issues, and acting as a key holder and manager on duty when needed. The role aims to enhance guest experience, drive sales, and maintain a welcoming store environment.

Responsibilities:

1. Perform vehicle services and repairs efficiently according to standards.
2. Conduct tire services such as mounting, balancing, and repairs.
3. Perform vehicle services like oil changes, basic maintenance, and battery testing.
4. Complete Courtesy Inspections and communicate additional service needs.
5. Assist with inventory management and store duties to maintain cleanliness and readiness.
6. Follow safety standards and operate equipment safely.
7. Test drive vehicles following policy and safety laws.
8. Adhere to company policies, standards, and environmental regulations.
9. Maintain technical proficiency through training.
10. Operate and maintain equipment safely.
11. Support guest care, work orders, and facility maintenance.
12. Assist with opening and closing store responsibilities as a secondary key holder.
13. Communicate product and service offerings effectively to guests.
14. Perform other duties as assigned.

Qualifications:

• High School Diploma or equivalent preferred.
• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Own a basic set of tools or participate in Monro’s tool purchase program.

Additional Information:

Benefits include performance incentives, paid vacation and holidays, reimbursement for ASE certifications and licenses, 401(k), healthcare, employee discounts, career growth opportunities, and more.

Growth Opportunity

Monro is committed to career development through training, certifications, and coursework, empowering teammates to advance.

Monro, Inc. is an equal opportunity employer.