General Service Technician-Key Holder

ZipRecruiter; Lower Paxton Township (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading automotive service and tire dealer as a General Service Technician. In this role, you will perform essential vehicle repairs and maintenance while providing top-notch customer service. Monro offers a people-first work environment with excellent benefits and opportunities for career growth.

Benefits

Performance incentives

Paid vacation

Healthcare benefits

Employee discounts

Career advancement opportunities

Qualifications

• High school diploma or equivalent required.
• Automotive training or equivalent experience preferred.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle services and repairs according to standards.
• Conduct tire services such as wheel removal, balancing, and patching.
• Complete Courtesy Inspections on every vehicle.

Skills

Customer Service

Vehicle Maintenance

Safety Standards

Education

High School Diploma or equivalent

Automotive training or equivalent experience

Tools

Basic automotive tools

Job description

Job Description

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. Monro supports 16 respected brands, serving communities of all sizes across the country.

Our mission is to provide the highest quality tire and auto service in the industry. We are seeking motivated individuals at all career levels to join us in retail locations, field management, or at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, and value honesty and integrity, consider a career with Monro.

Destination Monro - Your Career is Here!

Compensation: $16-19 Per hour.

The General Service Technician role involves both front and back shop responsibilities, including at least two days per week at the front counter. Responsibilities include vehicle repairs, maintenance, communicating with guests, and supporting store operations.

Responsibilities:

• Perform basic vehicle services and repairs according to standards.
• Conduct tire services such as wheel removal, balancing, patching, mounting, and TPMS repairs.
• Perform vehicle services like oil changes, bulb and filter replacements, battery testing, and installations.
• Complete Courtesy Inspections on every vehicle, documenting and communicating needed services.
• Assist in inventory management and store upkeep.
• Adhere to safety standards and perform test drives following policies.
• Operate and maintain equipment safely.
• Support guest care, work order completion, and facility maintenance under management guidance.
• Handle opening and closing duties as a secondary key holder.
• Communicate effectively about products and services offered.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• Automotive training or equivalent experience.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Own basic tools or participate in Monro’s tool purchase program.

Additional Information:

• Performance incentives, paid vacation, holidays, and certifications reimbursement.
• 401(k) eligibility, healthcare benefits, employee discounts, and career advancement opportunities.
• Opportunities for growth through training and leadership development.

Monro is an equal opportunity employer, committed to diversity and inclusion in the workplace.