General Service Technician / Customer Service

Tire Rack; Fayetteville (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Dental insurance

Employee discounts

Job summary

The Grease Pig in Fayetteville, AR is seeking team members who enjoy working in a fast-paced environment and helping customers. We offer training and opportunities for growth into leadership, diagnostics, tires, alignments, and service advising.

You will welcome customers, perform courtesy vehicle inspections, check fluids, rotate tires, and educate customers on maintenance using our inspection process. Hours are 8AM–5PM Monday through Friday, 8AM–Noon on Saturday; we are closed Sundays.

Qualifications

• Must have a friendly, professional demeanor.
• Strong communication skills and teamwork.
• Willingness to learn and grow in a fast-paced environment.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Complete courtesy vehicle inspections.
• Check and top off vehicle fluids.
• Rotate tires and perform basic tire services.
• Maintain a clean, organized, and safe work environment.
• Educate customers on maintenance recommendations using the inspection process.

Skills

Positive attitude

Excellent customer service

Reliable

Valid driver's license

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Employee discounts

We are looking for people who thrive in fast paced environments that enjoy working as a team...and if you know something about cars then that is a huge plus! The Grease Pig has two locations in Fayetteville, AR, and we are locally owned and operated. You will get to know the owners as we are in the stores daily, and we will treat you like family...unlike the big corporate chains. The Grease Pig is unique, because we offer quick oil changes with additional services such as vacuuming floor boards and debris under the hood and on the windshield, as well as cleaning the exterior front and back windows, and setting the proper air pressure in the customer's tires. We also provide a quick 17 point visual inspection to make sure the customer is informed of any safety or pending maintenance issues. Our process can be easily learned and mastered.

We are open from 8AM - 5PM Monday through Friday, and only open from 8AM - Noon on Saturday. Closed Sunday! We have our hours set to where you can have a full-time job and still enjoy a work / life balance.

We are looking for people to grow with! People who are dependable, honest, and represent our brand with quality and professionalism.

What You'll Do

• Welcome customers and provide friendly, professional service
• Complete courtesy vehicle inspections
• Check and top off vehicle fluids
• Rotate tires and perform basic tire services
• Maintain a clean, organized, and safe work environment
• Educate customers on maintenance recommendations using our inspection process
• Work as part of a team to provide fast, quality service

What We're Looking For

• Positive attitude and willingness to learn
• Excellent customer service and communication skills
• Reliable with a strong work ethic
• Able to work in a fast-paced environment
• Valid driver's license

What We Offer

• Paid training—no experience required
• Competitive pay with opportunities for advancement
• Career growth into leadership, diagnostics, tires, alignments, and service advising
• Supportive team environment
• Ongoing training and development