General Service Technician

Ben Tire Distributors - Neal Tire & Auto; Taylorville (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Pay range $16-$18/hr

401(k) match

Employee stock ownership plan

Paid time off & paid holidays

Employee discount

Health insurance

Vision insurance

Job summary

Neal Tire & Auto Service is a century-old family business providing tire and automotive services across Illinois, Indiana, and Kentucky. As a General Service Technician, you will perform basic maintenance and customer-focused tasks, contributing to safe, high-quality service.

Join a 100% employee-owned team that values safety, clear communication, and exceptional customer experiences. This full-time role offers growth, competitive pay, and benefits, with Monday–Friday hours and weekend

Qualifications

• Basic understanding of car maintenance.
• Ability to communicate inspection results to customers.
• Ability to operate specialized automotive tools.
• Careful attention to detail.

Responsibilities

• Diagnose and inspect customer vehicles.
• Perform basic services: tires, oil changes, filters, replacements.
• Perform tire maintenance and tire changes.
• Provide clear communication and feedback to customers.
• Maintain a safe, organized work environment.

Skills

Car maintenance

Customer communication

Tool operation

Attention to detail

Job description

Neal Tire & Auto Service has been a frontrunner in the automotive industry for over 100 years, with 25 retail locations spanning Illinois, Indiana, and Kentucky. At each location, customers can choose from a wide array of tires from trusted brands and take advantage of a variety of auto services. Our parent company, Ben Tire Distributors, oversees an additional 6 distribution centers in the Midwest, providing efficient service to dealers across the region. We operate with the mission to build trusted, lasting relationships through excellent customer experiences, impeccable service, and community engagement. Committed to our roots as a family business, we are proud to be 100% employee-owned, allowing our staff to actively participate in the company’s success and build retirement benefits through company ownership.

Join our team as a General Service Technician, where you'll be at the heart of our commitment to excellence in automotive care. With a focus on basic automotive services and delivering exceptional customer service, you'll have the opportunity to showcase your skills and make a positive impact on our customers' experiences. If you have a basic understanding of car maintenance, a knack for providing outstanding customer service, and a commitment to safety, we invite you to apply. Join us in maintaining our reputation for quality service and join a team that values your contributions and dedication.

Job Type: Full-time

Weekly Day Range: Monday to Friday w/ Weekend Availability as Needed

Primary Responsibilities

• Conduct diagnostics and inspections on customer vehicles.
• Complete basic automotive services like mounting and balancing tires, tire repairs, oil changes, filters, replacements, and more.
• Perform tire maintenance and tire changes on customer vehicles.
• Provide superior customer service, which includes providing clear communication and feedback about customer vehicles.
• Maintain an organized and safe work environment.

Basic Qualifications

• Valid Driver's License w/ Safe Driving Record
• Successful Completion of Background Check and Pre-Employment Drug Screening

Skill Requirements

• Basic understanding of car maintenance
• Ability to effectively communicate with the customer the results of inspections and needed repairs
• Ability to operate specialized tools and equipment for car maintenance and repair
• Careful attention to detail

Physical Demands

• Must be able to stand for 8-10 hours per day
• Frequent bending, twisting, pushing, pulling, and stretching
• Ability to lift/carry/push/pull up to 50 pounds on a repetitive basis

Company Benefits

• Pay Range - $16 - $18/hr, depending on experience
• 401(k) w/ Company Match
• Employee Stock Ownership Plan
• Paid Time Off & Paid Holidays
• Employee Discount
• Health Insurance
• Vision Insurance

Neal Tire is an equal opportunity employer. We are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Neal Tire is committed to providing a safe, healthy, and productive workplace that is free from alcohol and unlawful drugs as classified under local, state, or federal laws, including marijuana.