General Service Technician

ZipRecruiter; Shelbyville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading auto service company is seeking a General Service Technician to perform basic vehicle repairs and maintenance. This role offers opportunities for career growth and development while ensuring exceptional service and guest satisfaction. Join a team that values quality work and effective communication.

Benefits

Health and Dental Insurance

401K with Company Match

Paid Vacation and Holidays

Employee Discounts

Career Development

Qualifications

• Basic automotive training or equivalent experience required.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle services and repairs efficiently.
• Conduct tire services including removal and balancing.
• Complete Monro’s Courtesy Inspection on every vehicle.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma

Tools

Basic Set of Tools

Job description

Job Description

Company Description

Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some of the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, among others. Our success is driven by teammates committed to providing a five-star experience and delivering value to guests and shareholders. We are investing over $100 million in store improvements, technology, and career development through our Monro University training platform.

Destination Monro – Your Career is Here!

Are you ready to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted locally for quality automotive maintenance and repairs. We seek motivated individuals at all career stages who share our vision. Opportunities are available across our retail locations, in field management, and at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, being part of a team, solving problems, and building guest relationships, we want to hear from you. Contact us to learn more. Destination Monro! – Your career is here.

Job Details

Compensation: The hourly wage ranges from $13.00 to $16.50, with potential additional incentives based on experience.

About The Role:

The General Service Technician is a full-time or part-time hourly position responsible for basic vehicle repair and maintenance, delivering exceptional service and ensuring guest satisfaction through effective communication and quality work.

Responsibilities:

1. Perform basic vehicle services and repairs efficiently per Monro standards.
2. Conduct tire services including removal, balancing, patching, mounting, and TPMS repairs.
3. Perform vehicle services such as oil changes, lubrication, bulb and filter replacements, and battery testing/installation.
4. Complete Monro’s Courtesy Inspection on every vehicle, identifying and communicating additional service needs.
5. Assist with inventory management—pulling, unloading, and stocking parts and tires.
6. Maintain store cleanliness and ensure a guest-ready environment.
7. Follow safety standards, including wheel torque, oil safety, and compliance procedures.
8. Test drive vehicles according to policy, observing traffic laws and safety protocols.
9. Adhere to company policies, environmental standards, and OSHA guidelines.
10. Maintain technical skills through Monro University training modules.
11. Operate and maintain all equipment safely per manufacturer guidelines.
12. Perform other duties as assigned.

Qualifications:

1. High School Diploma or equivalent.
2. Basic automotive training or equivalent experience.
3. Valid driver’s license and a satisfactory Motor Vehicle Report.
4. Own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary:

1. Ability to identify problems, analyze data, and recommend solutions.
2. Strong customer service skills.
3. Effective verbal and written communication skills.

Additional duties may be assigned as needed.

Equal Opportunity Statement

Monro Inc. is an Equal Employment Opportunity/Affirmative Action employer. We consider all applicants regardless of race, color, religion, sex, national origin, citizenship, disability, veteran status, or any other protected characteristic.

Benefits

• Health and Dental Insurance
• 401K with Company Match
• Paid Vacation and Holidays
• Employee Discounts
• Career Development

Growth Opportunities

We support career growth through training, certifications, and educational programs at Monro University, empowering teammates to advance their careers.

Monro, Inc. is an equal opportunity employer and considers all applicants without regard to protected characteristics.