General Service Technician

Socket.dev; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid Time Off

Health, Dental, Vision

Disability insurance

401K & profit sharing

Life insurance

Parental leave

Uniforms provided

Leadership development programs

Job summary

Chapel Hill Tire is hiring a General Service Automotive Technician to diagnose and repair vehicles, perform routine maintenance, and ensure customer satisfaction across our Triangle locations. You will test drive, inspect components, and replace parts with quality replacements to meet warranty expectations.

Applicants should have mechanical aptitude, a positive attitude, and a commitment to safe work practices.

Qualifications

• Must meet or exceed automotive repair standards and demonstrate ability to learn and grow.
• Prefer ASE and related certifications as a plus.
• Ability to work in a fast-paced service environment and maintain a positive attitude.

Responsibilities

• Test drives every vehicle before service to verify customer concerns.
• Inspects engine and mechanical/electrical components to diagnose issues.
• Performs routine maintenance such as oil changes and tune-ups.
• Replaces parts with high-quality components to meet warranty expectations.
• Adheres to company procedures and safety standards.

Skills

Mechanical aptitude

ASE certification

Customer service

Education

High School diploma or GED

Automotive repair training

Job description

Are you a hard-working, diligent person with a knack for mechanical repair? Are you looking for a place to work where you can grow your skills and grow your career? Are you looking for a place to work where other people share your values of hard work? Then check us out!

We’re looking for an General Service Automotive Technician that is driven and hungry for knowledge and growth on our team! A courteous, friendly, professional and service oriented image is required as everyone at Chapel Hill Tire strives to deliver 100% customer satisfaction. This position requires integrity, attention to detail, dependability, initiative and a commitment to embrace company values. And we offer paid training, so you can keep your skills sharp and continue growing professionally!

Because Chapel Hill Tire is growing, this gives our most diligent team members lots of opportunity to grow their careers too. Build your technical skills and leadership skills while also enjoying competitive pay with benefits. Previous auto maintenance experience and related Automotive Service Excellence (ASE) and other certifications are a big plus. You must have mechanical aptitude, a positive attitude, a commitment to safe work practices, and a great work ethic.

Duties include but are not limited to:

• Test drives every vehicle before service or repair to verify customer complaint and recommends drivability and other vehicle concerns.
• Inspects vehicle engine and/or mechanical/electrical components to diagnose and record findings so that necessary repairs can be made.
• Recommends thorough repairs that fix customer concerns to the extent that customer should be able to rely on repair lasting 3 year/36,000 miles.
• Performs basic care and maintenance, such as tune-ups and flushes.
• Performs oil changes, tire services, and state inspections when situations dictate so that shop can provide timely service to meet customer demands.
• Conducts repairs according to established company procedures.
• Replaces necessary parts and components with only high quality parts for repairs capable of delivering 3 year/36,000 mile warranty.
• Confirms repairs and services by a thorough test drive on predetermined test drive route that has been established by the store manager.

Why Chapel Hill Tire?

This is more than a job, it’s a launchpad to build a career you’re proud of! When you’re ready to think beyond the day-to-day, you’ll find we’re just as committed to helping you build a strong, stable future - both personally and professionally.

We believe clear communication and collaboration are key to building strong relationships across our teams. Because we think a job should lift you up, not wear you down! Here, you get paid training, real career growth, a supportive team, and a work life balance!

In addition to reviewing resumes, qualifications, experience, we utilize the Culture Index, a powerful tool that helps us understand how to best connect and work with one another & identify overall fit. (You will receive a link to your email after submitting your application)

Education and/or Experience:

Must meet or exceed standards set by the industry recognized trade organizations. High School diploma or GED preferred. Must have some or limited training in automotive repair, with demonstrated ability and desire to learn and develop further in this area.

License/Certification:

Valid driver’s license required. NC Safety Inspection License and enhanced Emissions license is preferred.

Computer Skills:

Entry level knowledge of computer equipment and applicable software applications

Reasoning Ability:

Ability to manage priorities and be able to adapt to meet the diverse needs of our customers. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Unlimited paid training & certifications

• Paid Time Off & paid holidays & bereavement leave
• Health, Dental, Vision, ST & LT Disability, FSA & more elective benefits to choose!
• 401K company match & profit sharing
• Company-paid life insurance & paid parental leave
• Uniforms provided
• In house leadership development programs with room to grow in a values-driven company

Join our award-winning team, Full-Service Car Care and Repair! Wherever You Drive, We’re Nearby – We have 13 Convenient Triangle Locations across Chapel Hill Durham Raleigh Apex Cary Carrboro

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Similar role titles include:

Lube tech, service technician, tire tech, mechanic, General Service, Automotive technician, entry level mechanic, basic repair technician, auto technician, auto repair tech, oil and lube tech