General Service Technician

Sullivan Tire And Auto Service; Quincy (MA); On-site; USD 30,000 - 42,000; Full time

Job summary

Sullivan Tire And Auto Service, a reputable family-operated company for over 67 years, seeks a General Service Technician. The role involves performing entry-level vehicle maintenance, ensuring high quality service, and supporting management to meet operational goals. Join a supportive environment with competitive benefits and a family-oriented culture.

Benefits

Health Insurance: Medical, Vision, Dental

Life and Disability Insurance

Paid Holidays, Personal, and Vacation Time

Discounted Services

Employee Stock Ownership Plan (ESOP)

Flexible Spending Accounts

401(k) with Company Match

Qualifications

• Must be able to lift 40-50 lbs.
• Experience in customer service in a retail environment is preferred.

Responsibilities

• Mount, dismount, balance, and repair tires.
• Conduct vehicle safety inspections.
• Perform maintenance repairs unsupervised.

Skills

Customer service focus

Basic conflict resolution skills

Understanding of automotive tire and service industry

Ability to multi-task

Team player

Job description

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Description

Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees. We currently have an opportunity for a General Service Technician. The technician performs entry-level vehicle maintenance and repairs, ensuring high quality and customer satisfaction. Collaborate with store management to meet productivity, profitability, and satisfaction standards, while adhering to internal policies and procedures.

Responsibilities

• Mount, dismount, balance, and repair passenger and light truck tires correctly.
• Perform lube, oil, and filter changes on domestic and foreign vehicles.
• Conduct and document vehicle safety inspections.
• Perform unsupervised maintenance repairs, such as replacing headlights, fan belts, batteries, and wiper blades.
• Work with management to ensure standards are met.
• Maintain a clean work environment and dispose of waste properly.
• Perform other duties as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Understanding of automotive tire and service industry
• Ability to multi-task in a fast-paced setting
• Team player

Benefits

• Health Insurance: Medical, Vision, Dental
• Life and Disability Insurance
• Paid Holidays, Personal, and Vacation Time
• Discounted Services
• Employee Stock Ownership Plan (ESOP)
• Flexible Spending Accounts
• 401(k) with Company Match

EEO Statement

Sullivan Tire provides Equal Employment Opportunities for all individuals, regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, veteran status, genetic information, disability, or any other protected basis under law.

Our motto: “Treat everyone, customers and employees, as family.” Join our family!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Automotive Service

Industries

• Motor Vehicle Manufacturing