General Service Technician

ZipRecruiter; Quincy (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sullivan Tire is seeking a General Service Technician to join our family-oriented team. This entry-level role involves performing vehicle maintenance and repairs, maintaining customer satisfaction, and collaborating with management to meet company standards. Ideal candidates will possess strong customer service skills and a basic understanding of the automotive service industry. Opportunities for growth and comprehensive benefits, including health insurance and an Employee Stock Ownership Plan, are provided. Join us and help deliver exceptional service in a collaborative work environment.

Benefits

Medical, Vision, and Dental Insurance

Life Insurance

Paid Holidays

Employee Owned! ESOP

401(k) with Company Match

Qualifications

• Ability to lift 40-50 lbs.
• Basic understanding of automotive tire and service industry.
• Focus on customer service in a retail setting.

Responsibilities

• Mounting, dismounting, balancing, and repairing passenger and light truck tires.
• Conducting and documenting vehicle safety inspections.
• Maintaining a clean and safe work environment.

Skills

Customer Service

Multitasking

Conflict Resolution

Team Player Attitude

Job description

Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees. We currently have an opportunity for a General Service Technician. This entry-level role involves performing vehicle maintenance repairs and services, ensuring high quality and customer satisfaction. The technician works with store management to meet productivity, profitability, and customer service standards, while adhering to internal policies and procedures.

Responsibilities:

1. Mounting, dismounting, balancing, and repairing passenger and light truck tires.
2. Performing lube/oil/filter changes on domestic and foreign vehicles.
3. Conducting and documenting vehicle safety inspections.
4. Carrying out unsupervised vehicle maintenance repairs such as replacing headlights, fan belts, batteries, and wiper blades.
5. Collaborating with store management to ensure standards are met.
6. Maintaining a clean and safe work environment.
7. Assuming additional responsibilities as needed.

Requirements:

• Focus on customer service in a retail setting.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of automotive tire and service industry.
• Ability to multitask in a fast-paced environment.
• Team player attitude.

Benefits:

• Medical, Vision, and Dental Insurance.
• Life Insurance and other benefits.
• Paid Holidays, Personal Time, and Vacation.
• Discounted Services.
• Employee Owned! ESOP (Employee Stock Ownership Plan).
• Flexible Spending Accounts.
• 401(k) with Company Match.

EEO STATEMENT:

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, genetic information, disability, or any other protected basis under federal, state, or local law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Join our family today!