General Service Technician

Shelby American, Inc.; Newport (RI); On-site; USD 30,000 - 45,000; Full time

Job summary

Sullivan Tire is seeking a General Service Technician in Newport to perform vehicle maintenance tasks such as tire mounting and oil changes. The role prioritizes customer satisfaction and adherence to company policies, and offers significant benefits including health insurance and a 401(k) plan.

Benefits

Health Insurance including Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

Responsibilities

• Mount and balance passenger and light truck tires.
• Perform lube/oil/filter changes and vehicle safety inspections.
• Conduct unsupervised repairs including headlights and batteries.

Skills

Customer service focus

Conflict resolution skills

Basic understanding of automotive tire industry

Ability to multi-task

Team player

Job description

Description

Description

Sullivan Tire, an employee-owned company, has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits:

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!