General Service Technician

Big Brand Tire & Service; Marshalltown (IA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay & overtime

Paid vacation

Medical, dental, vision, life

401(k) with match

Employee discounts & ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a General Service Technician in Marshalltown, IA. Join a performance-driven team focused on delivering an exceptional customer experience with speed and accuracy. The role includes tire duties, routine maintenance, and general repairs in a fast-paced shop.

You will work with a supportive team, with opportunities for growth into mechanic, advisor, or management positions. Competitive pay with benefits and overtime options are offered.

Qualifications

• 1–3 years of professional automotive service experience (tires, brakes, oil, suspension).
• Hands-on ability with preventative maintenance and light mechanical work.
• Valid driver’s license with clean record required.
• Strong problem-solving and detail orientation.
• Motivated to grow in a fast-paced shop.
• Flexible schedule with weekend hours.

Responsibilities

• Mount, dismount, balance, and rotate tires; repair flats; perform oil changes and replace filters.
• Perform courtesy inspections and document findings.
• Test and diagnose brake systems; handle suspension repairs and alignments.
• Replace under-hood components and batteries; assist with safety standards.
• Stock inventory and maintain shop cleanliness; support team in peak hours.

Skills

Automotive service experience

Hands-on

Valid driver’s license

Attention to detail

Growth mindset

Weekend availability

Job description

General Service Technician

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Mechanic, Service Advisor, or Management positions, evidenced by hundreds of team member promotions

General Service Technician

• Mount, dismount, balance, and rotate tires
• Repair flats, perform oil changes, replace filters
• Perform courtesy inspections and document findings
• Test and install batteries Diagnose and perform brake jobs (disc/drum, lathe work)
• Handle suspension repairs (struts, shocks, control arms)
• Perform alignments and steering system repairs
• Replace under-hood components (water pumps, alternators, radiators)
• Stock inventory and maintain shop cleanliness and safety standards
• Work as a team to deliver fast, accurate, elite service

What Makes You a Great Fit

• 1-3 years of professional automotive service experience (tires, oil, brakes, suspension, alignments)
• Hands-on ability with both preventative maintenance and light mechanical work
• Valid driver’s license, clean record, and ability to lift 70 lbs
• Problem-solver with strong attention to detail
• Motivated to grow and thrive in a fast-paced shop
• Flexible schedule with weekend availability, ready to support the team during peak business hours

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.