General Service Technician

Big-Brand-Tire-; Johnson City (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay + commission

Paid vacation

Medical, dental, vision, life

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Johnson City, TN seeks a General Service Technician to deliver fast, accurate tire and automotive service and help create an exceptional customer experience. You’ll mount, dismount, balance tires, perform oil changes, diagnose brakes and suspension, and document findings; weekend availability and a teamwork mindset are essential for peak hours.

We offer a competitive hourly rate with overtime, paid vacation, benefits, and clear paths for growth into mechanic or

Qualifications

• 1–3 years of professional automotive service experience.
• Hands-on ability with preventative maintenance and light mechanical work.
• Valid driver’s license with clean record and ability to lift 70 lbs.

Responsibilities

• Mount, dismount, balance, and rotate tires.
• Repair flats, perform oil changes, replace filters.
• Perform courtesy inspections and document findings.
• Test and install batteries.
• Diagnose and perform brake jobs (disc/drum, lathe work).
• Handle suspension repairs (struts, shocks, control arms).
• Perform alignments and steering system repairs.
• Replace under-hood components (water pumps, alternators, radiators).
• Stock inventory and maintain shop cleanliness and safety standards.
• Work as a team to deliver fast, accurate, elite service.

Skills

Tires

Oil changes

Brakes

Suspension

Alignments

Job description

General Service Technician

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Mechanic, Service Advisor, or Management positions, evidenced by hundreds of team member promotions

General Service Technician:

• Mount, dismount, balance, and rotate tires
• Repair flats, perform oil changes, replace filters
• Perform courtesy inspections and document findings
• Test and install batteries
• Diagnose and perform brake jobs (disc/drum, lathe work)
• Handle suspension repairs (struts, shocks, control arms)
• Perform alignments and steering system repairs
• Replace under-hood components (water pumps, alternators, radiators)
• Stock inventory and maintain shop cleanliness and safety standards
• Work as a team to deliver fast, accurate, elite service

What Makes You a Great Fit

• 1–3 years of professional automotive service experience (tires, oil, brakes, suspension, alignments)
• Hands-on ability with both preventative maintenance and light mechanical work
• Valid driver’s license, clean record, and ability to lift 70 lbs
• Problem-solver with strong attention to detail
• Motivated to grow and thrive in a fast-paced shop
• Flexible schedule with weekend availability, ready to support the team during peak business hours

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.