General Service Technician

Monro, Inc.; Lewes (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

Monro, Inc., a leading auto service company, is looking for a motivated General Service Technician. This role involves performing routine vehicle repairs and maintenance, ensuring exceptional service, and communicating effectively with guests. The position offers flexible hours and a competitive hourly rate based on experience.

Qualifications

• High School Diploma or equivalent preferred.
• Basic automotive training or experience.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform vehicle services and repairs efficiently and accurately.
• Conduct tire services including removal, balancing, repairs, and mounting.
• Complete Monro’s Courtesy Inspection on every vehicle.

Skills

Problem Solving

Communication

Customer Service

Education

High School Diploma or equivalent

Tools

Basic automotive tools

Job description

Join to apply for the General Service Technician role at Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer, operating over 1,200 stores in 32 states. We are committed to providing a five-star guest experience, starting with a five-star teammate experience, supported by over $100 million investment in store improvements, technology, and career development through Monro University.

We are seeking motivated individuals at all career stages who share our vision to be America’s leading auto and tire centers. Opportunities are available across retail locations, field management, and store operations, including at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, and building guest relationships with honesty and integrity, we want to hear from you.

Compensation: The hourly rate for this role ranges from $15.00 to $19.00, depending on experience, with additional incentives possible.

About The Role:

The General Service Technician position is full-time or part-time, hourly, based on business needs. Responsibilities include performing routine vehicle repairs and maintenance according to company standards and manufacturer specifications, delivering exceptional service, and communicating effectively with guests about vehicle issues and solutions.

Responsibilities:

1. Perform vehicle services and repairs efficiently and accurately.
2. Conduct tire services including removal, balancing, repairs, mounting, and TPMS work.
3. Perform vehicle services such as oil changes, lubrication, basic maintenance, and battery testing.
4. Complete Monro’s Courtesy Inspection on every vehicle, identifying additional needed services.
5. Assist with inventory management and store duties, maintaining cleanliness and guest readiness.
6. Adhere to safety standards and perform test drives in accordance with policies.
7. Follow company policies, safety standards, and complete required training.
8. Operate and maintain all equipment safely.
9. Perform additional duties as assigned.

Qualifications:

• High School Diploma or equivalent preferred.
• Basic automotive training or experience.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Own basic tools or participate in Monro’s tool purchase program.

Profile:

• Proactive problem solver with good communication skills.
• Strong customer service orientation.
• Ability to convey technical issues clearly and write routine reports.

This description is not exhaustive; additional duties may be assigned as needed.

Monro Inc. is an Equal Employment Opportunity employer, considering all individuals regardless of protected characteristics.