General Service Technician

MFA Oil; Independence (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits including medical, dental, and vision

Paid time off

401(k) plan with company match

Job summary

MFA Oil is looking for Big O General Service Technicians to perform service and installation activities at our Independence, Missouri location. Responsibilities include oil changes, tire services, and providing excellent customer service. Ideal candidates will be at least 17 years old, possess effective communication skills, and be able to handle physical tasks. Benefits include competitive wages, paid time off, health coverage, and a 401(k) plan with a company match.

Qualifications

• Must be at least 17 years old with parental consent.
• Legal authorization to work in the United States.
• Ability to lift up to 75 pounds and work in outdoor conditions.

Responsibilities

• Perform oil changes, tire services, and vehicle maintenance.
• Provide fast and friendly customer service.
• Promote sales of services and products.

Skills

Ability to safely operate automatic and manual transmission vehicles

Ability to communicate accurately and effectively

Sales abilities

Strong verbal communication skills

Education

High school diploma or GED equivalent

Job description

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires
• Clean facilities, tools, and equipment and stock shelves
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check‑in, stocking merchandise
• Maintain internal and external store appearance to comply with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Timely complete daily Today's Class Technician and other required training
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Assist in the proper training of new employees as needed
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 17 years of age (with parental consent) or older
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Valid driver's license
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre‑employment screenings
• Legal authorization to work in the United States of America
• Ability to obtain Current Motor Vehicle Inspection license within 6 months of eligibility (for Missouri based stores)

Preferred Skills

• High school diploma or GED equivalent
• Strong verbal communication skills
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Sales abilities

Benefits

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full‑time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company‑paid life insurance, and short‑ and long‑term disability. Our retirement benefits include a 401(k) plan with a company match offering pre‑tax and Roth options.