General Service Technician

Team Car Care West, LLC (US); Gig Harbor (WA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus incentives

DailyPay

Employee discount

Employee referral bonuses

Medical/dental/vision insurance

PTO after 180 days

Uniforms paid for and laundered

Job summary

Team Car Care West, LLC (US) in Gig Harbor, WA is hiring a General Service Technician to service guests' vehicles and learn through our training program that leads to certification in all offered services.

This entry-level role emphasizes teamwork, clear communication with guests, maintaining a clean service center, and mentoring by advanced technicians while you gain hands-on experience and progress within the company.

Qualifications

• At least 3 months of customer-facing experience.
• Must be at least 18 years old and legally authorized to work in the U.S. without sponsorship.
• Ability to read and interpret safety rules, operating instructions, and manuals.
• Strong communication, teamwork, and reliability.
• Physically able to stand for long periods and lift up to 50 pounds.
• Willingness to work weekends and some holidays.
• Commitment to safety procedures and company policies.

Responsibilities

• Professionally service guests' vehicles to ensure quality work and guest experience.
• Support training program and certification in offered services.
• Promote teamwork to deliver on-time guest care during all hours.
• Maintain cleanliness and presentability of the service center.
• Inspect vehicles, check oil, tires, and fluid levels; document work performed.
• Communicate clearly with guests and teammates; report safety issues.

Job description

Job Title:General Service TechnicianLocation:5121 Point Fosdick Drive NW Gig Harbor, WA 98335-1716Compensation:$17.13 - $17.37Worker Type:EmployeeTime Type:Full timeJob Description:Embark on a rewarding career journey with us today as a General Service Technician!FULL-SERVICE REWARDS:401K plan w/ company matchBiweekly Bonus Incentives (upon certification)Career advancement opportunitiesDailyPayDo not need to pay for toolsEmployee DiscountEmployee Referral BonusesFleet Referral BonusesMedical/dental/vision insurance benefitsPerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.PTO after 180 daysSpot bonuses through our internal rewards programUniforms paid for and launderedGEAR UP FOR YOUR ROLE:As a General Service Technician (GST), you'll begin your journey in an entry-level position. Your primary responsibilities will involve professionally servicing our guests' vehicles to ensure top-notch quality work and exceptional guest experience. Through our esteemed training program, you'll receive certification and expertise in all the services we offer, setting you up for success in your role. If you're seeking more than just a job, seize the opportunity today and kickstart your career with Team Car Care!HOW YOU WILL DRIVE SUCCESS:Promote teamwork to deliver on time and accurate guest care during all operating hoursDemonstrate excellent guest service, which includes providing clear communication and feedback about guest vehiclesEnsure that the service center is clean and presentableProvide guidance and mentoring to junior and mid-level automotive techniciansChecking and communicating oil level to other teammatesEnsure tire pressure for proper inflationInspect and refill fluid levels as necessaryComplete vehicle inspectionInstall a new oil drain plug and a new oil filterClean and lubricate fittings as neededDocument all work performed on the repair orderReport any safety issues immediately to managementMaintain strict adherence to company policy on vehicle care and operationPerform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squattingUNDER THE HOOD – WHAT YOU’LL NEED:Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality, etc.)Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the futurePrevious experience is preferred but not requiredAbility to read and interpret documents such as safety rules, operating instructions, and procedure manualsEffective communication skills to interact with guests and teammates.Strong work ethic with a positive attitude; independently motivated, dependable, and a team playerDemonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisionsPhysically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squattingWillingness to work in varying temperatures, loud environments, and around exhaust fumesAvailability to work a flexible schedule, including weekends and some holidaysCommitment to adhering to all safety protocols and company policies.Perform other duties as assignedEqual Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.