General Service Technician

MFA Oil Company; Columbia Township (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading tire service provider where you'll perform essential vehicle maintenance and deliver outstanding customer service. As a General Service Technician, you'll have the opportunity to work in a fast-paced environment, ensuring vehicles are safe and well-maintained. This role not only offers hands-on experience but also the chance to develop your technical skills while working with a supportive team. If you're passionate about cars and customer satisfaction, this is the perfect opportunity for you to grow and excel in your career.

Qualifications

• Must be at least 17 years old with parental consent.
• Legal authorization to work in the U.S. is required.

Responsibilities

• Perform oil changes, tire installations, and vehicle maintenance.
• Provide fast and friendly customer service.
• Maintain store appearance and stock management.

Skills

Effective communication skills

Ability to operate automatic and manual transmission vehicles

Ability to learn technical concepts

Ability to lift up to 75 pounds

Education

High school diploma or GED

Job description

Big O Tires Store - Business Loop, Columbia, Columbia, Missouri, United States of America

Job Description

Posted: Saturday, May 10, 2025 at 5:00 AM

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: From $15.00 per hour

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment and stock shelves.
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales by explaining benefits of services and products to customers.
• Perform sales duties per company policy, including proper pricing, promotions, suggestive selling, and stock management.
• Maintain store appearance to meet Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed.
• Complete required training such as Today’s Class Technician.
• Follow work schedule and clocking procedures accurately.
• Report maintenance or other issues to supervisor.
• Assist in training new employees as needed.
• Adhere to company policies and perform other duties as assigned.

Job Requirements

• Must be at least 17 years old (with parental consent).
• Ability to learn technical concepts and operate office machinery.
• Ability to safely operate automatic and manual transmission vehicles.
• Effective communication skills with customers.
• Willingness to work with hazardous materials and in outdoor weather conditions.
• Compliance with PPE regulations.
• Good sensory abilities (vision, hearing, speech, odors).
• Ability to lift up to 75 pounds and move safely.
• Availability for holidays, weekends, and after-hours as needed.
• English proficiency for effective communication.
• Legal authorization to work in the U.S.
• Must meet company pre-employment screening requirements.

Note: Ability to obtain a current Motor Vehicle Inspection within 6 months for Missouri stores.

Preferred Skills

• High school diploma or GED.
• Valid driver’s license.
• Ability to work independently and in teams.
• Ability to work quickly in a fast-paced environment.