General Service Front/Back Shop, and Automotive Technicians

Monro, Inc.; Dayton (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in the U.S. is seeking General Service Front/Back Shop and Automotive Technicians. Join a team that values integrity and teamwork while providing top-quality service to customers. Opportunities for growth through training and certifications are available.

Benefits

Performance Incentives

Paid Vacation

Healthcare

Vision Insurance

Dental Insurance

Employee Discounts

Qualifications

• Basic automotive training or experience required.
• ASE certification and State Inspection license preferred.

Responsibilities

• Perform basic vehicle diagnostics and identify required repairs.
• Assist with inventory management and general store duties.
• Engage guests and schedule appointments.

Skills

Automotive Training

Customer Service

Education

High School Diploma

Tools

Basic Tools

Job description

General Service Front/Back Shop, and Automotive Technicians

• Full-time
• Department: District 64

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. Monro supports 16 respected tire and auto service brands, each with regional strength and community ties. From big cities to small towns, we are in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as TEAM, sharing the mission to provide the highest quality tire and auto service in the industry.

Are you ready to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted locally for quality automotive maintenance and repairs. We seek motivated individuals at all career stages who share our vision. Positions are available in our retail locations, field management, and store support center in Rochester, NY. If you enjoy helping others, working on cars, being part of a team, solving problems, building guest relationships, and valuing honesty and integrity, Monro is your destination.

Responsibilities:

Salary Range: $18.00 - $25.00 per hour, based on experience; $28 - $35 Flat Rate, based on experience

• Perform basic vehicle diagnostics and identify required repairs
• Complete Monro's Courtesy Inspection on every vehicle
• Assist with inventory management and general store duties
• Perform services following safety standards and procedures
• Test drive vehicles according to policy and traffic laws
• Maintain technical knowledge through Monro University training
• Operate and maintain equipment safely per manufacturer guidelines
• Perform other duties as assigned

General Service - Front and Back Shop

Salary Range: $18.00 - $25.00 per hour; eligible for additional incentives

• Complete Monro's training to execute the Guest Care process

Serve as the first contact for guests via phone and in-store, engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting services following the Monro selling process. Responsible for organizing and managing service estimates and invoices. Assist management with guest care, work order completion, register duties, facility maintenance, and purchase orders. This position also handles opening and closing responsibilities, including cash and policy adherence. Work with management to address guest service issues and complaints. Effectively communicate all products and services offered. Follow all policies, safety standards, and legal requirements. Maintain an organized guest area and perform other duties as assigned.

Qualifications:

Automotive Technician - General Service Front and Back Shop

• High School Diploma or equivalent
• Basic automotive training or experience
• ASE certification and State Inspection license preferred
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• Own basic tools or participate in Monro’s tool purchase program

Additional benefits include performance incentives, paid vacation and holidays, reimbursement for certifications and licenses, 401(k) eligibility, direct deposit, employee discounts, healthcare, vision, dental, and employee perks.

Your next destination!

We support career growth through training, certifications, and coursework via Monro University. We are an equal opportunity employer, committed to diversity and inclusion.