General Sales Manager

Sun Tan City; Onalaska (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading tanning salon chain is seeking a Salon Director to oversee operations in Onalaska, Wisconsin. The role includes managing staff, ensuring client satisfaction, and upholding the salon’s standards. Ideal candidates should possess management experience, leadership skills, and a commitment to excellent customer service. The position offers competitive benefits and growth opportunities.

Benefits

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Opportunity for advancement

Training & development

Qualifications

• Management and/or sales experience required.
• Basic computer skills are essential.
• Ability to manage effectively in a fast-paced environment.

Responsibilities

• Develop and coach employees for exceptional client experiences.
• Manage staff and operational tasks to ensure salon efficiency.
• Conduct regular performance assessments and set sales goals.

Skills

Management experience

Leadership skills

Problem-solving skills

Client service techniques

Team building skills

Education

College education preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Salon Director Full Time

One of the largest tanning salon chains in the country with over 250 salons in 20 states, is currently accepting applications for a Salon Director.

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon.

The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience.

Additional Benefits:

• Employment growth opportunities
• Leadership development programs
• Flexible scheduling
• Frequent pay increases based on performance
• Competitive bonus plan
• Cell phone allowance
• Medical and dental insurance
• Seven paid holidays including your birthday
• 401k Benefits
• Mega discounts on products
• Exclusive access to sample new products
• Monthly prize incentive opportunities
• FREE UV tanning and Spray tanning in all levels
• Cool Co-workers
• Best clients

Tasks & Responsibilities:

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently setting a positive example and demonstrating a calm demeanor during periods of high volume.
• Displaying a client comes first attitude by holding team members accountable for quality client service.
• Driving company metrics by developing action plans and implementing company programs.
• Managing with integrity and honesty, promoting the culture, values, and mission of Sun Tan City.
• Planning, identifying, communicating, and delegating responsibilities to ensure smooth operations.
• Responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
• Managing staffing levels to ensure employee development and operational requirements.
• Adhering to wage and hour laws for non-exempt team members and minors.
• Using operational tools to plan for and achieve operational excellence, including labor guidelines, reports, cash management, and inventory management.
• Utilizing financial reports to identify and address trends and issues in performance.
• Conducting regular performance assessments, providing feedback, and setting goals to improve sales performance.
• Managing ongoing sales.
• Working a minimum of a 5-day, 40-hour workweek, with varying shifts based on business needs.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong knowledge of client service techniques and operational practices.
• Strong problem-solving and organizational skills.
• Leadership skills with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend at the waist to clean equipment.
• Ability to lift or assist in lifting heavy items.
• Ability to bend down to pick up items from the floors.
• Ability to perform cleaning functions such as dusting, sweeping, mopping, and scrubbing.