General Sales Manager

Ourisman-Mazda; Maryland City (MD); Presencial; USD 120.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Life insurance options

Short-term and Long-term disability

401(k) plan with company match

Paid time off and holidays

Professional development and growth

Descripción de la vacante

Ourisman Automotive Group is seeking an experienced General Sales Manager to lead the sales team and drive revenue while maintaining exceptional customer service. The role focuses on developing sales strategies, optimizing vehicle mix, and ensuring a superior sales process from inquiry to delivery.

You will recruit, train, and coach staff, monitor performance metrics, and collaborate with finance and inventory teams to meet market demand and profitability goals.

Formación

• Proven track record as a Sales Manager or General Sales Manager in automotive, with targets met or exceeded.
• Strong leadership and team-building abilities to inspire a diverse sales team.
• In-depth knowledge of automotive sales processes and CRM.
• Excellent communication and negotiation skills for deals and stakeholder management.
• Analytical mindset to interpret sales data and optimize performance.

Responsabilidades

• Lead, motivate, and manage the sales team to reach and surpass targets.
• Develop and execute sales strategies and marketing plans to boost revenue.
• Ensure exceptional customer experience across the sales process.
• Recruit, train, and coach sales staff for growth and performance.
• Collaborate with inventory and credit teams to optimize vehicle mix and financing options.
• Monitor sales metrics and profitability to identify improvement opportunities.
• Build relationships with customers, vendors, and financial partners.
• Stay informed on industry trends to adapt strategies.

Conocimientos

Leadership

Sales management

Automotive sales

CRM proficiency

Negotiation

Communication

Educación

Bachelor's degree in business or related field

Herramientas

CRM software

Descripción del empleo

Ourisman, Trusted Tradition

Here’s to those who think differently. The ones who think that a car dealership’s first priority should be the guest. Such a candid idea could only come from Ourisman. Because we’re forward thinking, just like the communities we serve. Individuals who won’t be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking an experienced and results-driven General Sales Manager to lead our sales team. The General Sales Manager will be responsible for overseeing all aspects of the sales department, developing effective sales strategies, and ensuring that the team meets or exceeds sales goals while providing outstanding customer service.

More about the role

• Lead, manage, and motivate the sales team to achieve and exceed sales targets and objectives.
• Develop and implement effective sales strategies and marketing plans to drive sales and enhance customer engagement.
• Ensure a superior customer experience by overseeing the sales process, addressing customer inquiries, and resolving issues promptly and professionally.
• Recruit, train, and develop sales staff, providing coaching and performance feedback to enhance their skills and career growth.
• Collaborate with the inventory team to ensure an optimal selection of vehicles that meet customer demands and market trends.
• Monitor and analyze sales performance metrics and financial data to ensure department profitability and identify opportunities for improvement.
• Build and maintain strong relationships with customers, vendors, and financial institutions to support business growth and success.
• Stay informed about industry trends, competitor activities, and customer preferences to adapt strategies accordingly.

What we look for

• Proven experience as a Sales Manager or General Sales Manager in the automotive industry, with a successful track record of meeting or exceeding sales targets.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• In-depth knowledge of automotive sales processes, customer relationship management, and market dynamics.
• Excellent verbal and written communication skills, with the ability to effectively present information and negotiate deals.
• Strong analytical and problem-solving skills, with the ability to interpret sales data and make strategic decisions.
• A strong commitment to providing excellent customer service and maintaining high customer satisfaction.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.