General Merchandise Team Leader

Meijer; Ohio; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a multi-billion dollar retailer committed to community and personal growth. In this role, you will supervise daily operations, mentor team members, and enhance customer service while driving sales. With a focus on leadership and development, this position offers the chance to make a significant impact in a dynamic retail environment. Enjoy a supportive workplace that values diversity and fosters career advancement. If you are passionate about providing exceptional service and leading a team, this opportunity is perfect for you.

Benefits

Weekly Pay

Scheduling Flexibility

Paid Parental Leave

Paid Education Assistance

Team Member Discount

Development Programs for Advancement

Qualifications

• 2-3 years of retail experience with at least one year in management.
• Ability to mentor and train team members effectively.

Responsibilities

• Supervise daily operations and mentor team members.
• Implement strategies to enhance customer service and sales.
• Manage staffing needs and ensure compliance with training.

Skills

Customer Service

Team Leadership

Conflict Resolution

Staffing and Hiring

Financial Analysis

Education

High School Diploma

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family—take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Job Responsibilities:

• Plans, directs, and supervises team members in the day-to-day operations within various departments of the store.
• Serves as a mentor and coach for all team members.
• Implements strategies to improve customer service, drive store sales, and ensure customer needs are met with quick and efficient service.
• Maintains store appearance with a focus on prime shopping hours, product presentation, and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection, and hiring to meet staffing needs.
• Promote succession planning by providing career paths, identifying development needs, and being involved in promotion decisions.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Manage P&L, achieve sales targets, and maintain department shrinkage.
• Model exceptional, fast, and friendly customer service.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Mentor and coach team members to exceed customer service and sales goals and maintain standards.
• Ensure team members are thoroughly trained and have completed all required training.
• Spend the majority of time within the store communicating with customers and team members.
• Promote a safe work environment.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Experience in various store areas such as meat, bakery, produce, deli, customer service, and product flow is helpful.
• Ability to communicate clearly and precisely with team members.
• Ability to resolve conflicts effectively.
• Ability to manage multiple tasks.
• Ability to analyze financial and statistical information to make informed decisions.
• Ability to teach suggestive selling.
• Commitment to practicing safe work habits at all times.
• Ability to mentor team members across organizational levels.
• Successful completion of required certifications.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their families. Today, we're a multi-billion dollar retailer with over 70,000 employees across six states. Our Midwest presence includes corporate offices in Grand Rapids, Michigan, manufacturing facilities, distribution centers, and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio, and Wisconsin. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. If you require a reasonable accommodation to complete your application due to a disability, please click here to submit your request.