General Merchandise Team Leader

Target; Los Angeles (CA); On-site; Full time

Job summary

A leading retail company is seeking a General Merchandise Team Leader who excels in guest service and team leadership. This role involves managing daily operations, ensuring product availability, and fostering a guest-first culture. Ideal candidates will thrive in a dynamic environment and possess strong problem-solving skills. Comprehensive benefits and competitive pay are offered.

Benefits

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Paid sick leave

Qualifications

• Enjoy interacting and helping others.
• Thrive in a fast-paced, physically demanding role.

Responsibilities

• Executing daily/weekly workload to deliver on sales goals.
• Leading and modeling safety and security processes.
• Collaborating with teams to ensure store readiness.

Skills

Guest service

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

The pay range per hour is $25.00 - $42.50.

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. Find more benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process, and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised, and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise areas of the store. This team also leads inventory accuracy, merchandise setup, and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack, and ship fulfillment work.

Leadership and Development

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with skills and experience in:

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader

Typical Responsibilities

A General Merchandise Team Leader’s day most likely includes:

• Executing daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, setting and updating merchandise salesfloor displays, sampling, promotions, and price changes
• Educating your team on operational procedures affecting inventory management, store profitability, and product availability
• Assessing reporting to identify gaps in GM processes and developing plans to resolve them for your leader’s review and approval
• Being an expert in operations, accuracy, process, and efficiency
• Assisting with and leading daily tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas
• Assigning daily tasks based on workload and guest traffic, ensuring alignment with business priorities
• Helping establish clear goals and expectations, and holding team members accountable
• Leading pick, pack, and ship fulfillment work accurately, and developing plans to improve fulfillment processes
• Collaborating with all teams and leaders to identify key priorities and ensure store readiness
• Staying informed about trends and products to educate team members
• Evaluating candidates for open positions and developing a guest-centric team
• Working a schedule that includes early mornings, evenings, nights, weekends, and holidays
• Supporting guest services such as cashiering and digital fulfillment, while maintaining compliance with laws
• Demonstrating inclusivity, ethical conduct, safety, and compliance
• Leading and modeling safety and security processes, and supporting merchandise protection strategies
• Creating a welcoming environment by greeting guests and assisting with their needs
• Following all safety and security training and processes, including safe handling and movement of merchandise
• Addressing emergency and compliance needs, and performing other duties as required

Qualifications

To be a good fit, you should:

• Enjoy interacting and helping others, including guests and team members
• Thrive in a fast-paced, active, and physically demanding role, with teamwork, flexibility, and problem-solving skills
• Be open to flexible work hours, including nights, weekends, and peak times
• Have a high school diploma or equivalent, and be 18 or older
• Possess or develop skills in leading, communicating, operating technology, managing workload, and providing excellent customer service

Additional Expectations

Additional basics include:

• Accessing all store areas to respond to issues
• Interpreting instructions and reports accurately
• Handling cash register operations as needed
• Climbing ladders and moving merchandise safely
• Working reliably and promptly, with a flexible schedule and ability to work in varying environments

Target considers qualified applicants with criminal histories in accordance with local laws.

Benefits Eligibility

Learn about benefits eligibility at https://tgt.biz/BenefitsForYou_C.

Americans with Disabilities Act (ADA)

Target provides reasonable accommodations for applicants with disabilities. For assistance, visit your nearest Target store or contact Guest Services at 1-800-440-0680.