General Merchandise Manager

Meijer; Commerce (CA); Presencial; USD 65 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Resumo da oferta

Meijer is seeking a capable store leadership professional to plan, supervise, and coach a diverse team across multiple departments. You will lead staffing, development, and promotions while driving sales and customer satisfaction in a dynamic retail environment.

The role emphasizes mentoring teams, maintaining Meijer standards, and ensuring training compliance, with a strong focus on safety and reliability in daily store operations.

Qualificações

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear and precise direction.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions; ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including hourly positions and team leaders.
• Successful completion of all required certifications.

Responsabilidades

• Plan, direct and supervise team members in day-to-day operations across store departments.
• Mentor and coach team members; implement strategies to improve customer service and store sales.
• Ensure staffing, selection and hiring to meet needs.
• Promote succession planning and development for team members; participate in promotion decisions.
• Handle P&L, sales goals and shrink reduction for the department.
• Maintain a positive customer service image and ensure quick, friendly service.
• Provide Meijer Friendly Initiative in all meetings and conversations.
• Ensure team training completion and ongoing development.
• Spend most time in-store communicating with customers and team members.
• Maintain a safe work environment and reliable attendance; perform other duties as assigned.

Conhecimentos

Leadership

Customer service

Staffing

Coaching

Mentoring

Communication

Conflict resolution

Multitasking

Financial analysis

Suggestive selling

Safety compliance

Formação académica

High school diploma

Descrição da oferta de emprego

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll Be Doing

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring With You (Qualifications)

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.