General Merchandise Associate - Shallotte, NC

Colehd; North Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

An established family of Harley-Davidson dealerships is seeking a General Merchandise Associate who embodies a genuine passion for customer service and the Harley-Davidson brand. In this engaging role, you will create memorable experiences for customers by providing exceptional service and assisting them with their merchandise selections. With a focus on building relationships and ensuring customer satisfaction, you will thrive in a fast-paced environment that values teamwork and growth. This is an exciting opportunity to be part of a well-respected dealership family that prioritizes employee development and offers a range of benefits to support your career journey.

Benefits

401K

Bezahlter Urlaub & Feiertage

Kranken-, Zahn-, Seh-, Lebens-, Krebs-, Unfall- und Invaliditätsversicherung

Gesundheitsflexibles Ausgaben-Konto

Sofortiger Zugang zu Verdiensten

Unternehmensrabatte

Möglichkeiten zur beruflichen Weiterentwicklung

Qualifications

• Erfahrung im Kundenservice ist von Vorteil.
• Freundliche und hilfsbereite Persönlichkeit erforderlich.

Responsibilities

• Bieten Sie hervorragenden Kundenservice und begrüßen Sie die Kunden freundlich.
• Helfen Sie Kunden bei der Auswahl von Merchandise und informieren Sie über Angebote.

Skills

Kundenservice

Kommunikationsfähigkeiten

Verkaufskompetenz

Multitasking

Education

Keine spezifische Ausbildung erforderlich

Tools

Kassensystem

Job description

General Merchandise Associate

Location: Harley-Davidson– Shallotte, NC

Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members. Are you a Harley-Davidson enthusiast who loves to help others enjoy the Harley-Davidson experience? This could be the job for you!

We’re currently looking for a Motorclothes Associate who has a genuine upbeat and energetic personality, who is self-motivated and driven to share Harley-Davidson with our guests! We will train the right people and provide all the tools you need to be successful.

Benefits:

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• ZayZoon Instant Earned Wages Access
• Company Discounts
• Opportunities for growth and professional development

ESSENTIAL DUTIES:

• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Assist customers with their selection of merchandise and offer additional product that complements the purchase.
• When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
• When accepting cash, verify that all bills are not counterfeit by marking bills $20 or greater with the counterfeit pen.
• Keep cash register accurate.
• Notify customers immediately when special orders or back-ordered items are received.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.