General Manager [Wingstop]

Vibe Restaurants; Oklahoma; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic General Manager to lead their team. This role is crucial for driving operational excellence and fostering a vibrant restaurant culture. You will be responsible for staffing, financial management, and maintaining high operational standards. If you are passionate about hospitality and have a knack for leadership, this is an exciting opportunity to make a significant impact in a fast-paced environment. Join a team that values dedication, creativity, and a commitment to guest service, and help shape the future of an iconic dining experience.

Qualifications

• 5+ years of supervisory experience in food service or retail.
• Strong financial analysis skills and knowledge of labor laws.

Responsibilities

• Oversee staffing and ensure a safe environment for staff and guests.
• Manage financial operations, including budgets and cost control.
• Maintain operational standards and ensure compliance with regulations.

Skills

People Management

Financial Analysis

Communication Skills

Leadership

Problem-Solving

Customer Service

Education

High School Diploma or GED

Some College Preferred

Tools

Microsoft Office

Job description

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Description

Purpose of the Role: The General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant through people development, sales, and profit growth. The General Manager must hire, train, and develop team members who share the Wingstop mission to Serve the World Flavor. They should convey the Wingstop culture to their crew and be a creative team player passionate about hard work, having fun, and demonstrating dedication to the brand's success.

Essential Duties and Responsibilities

1. People Management: Responsible for staffing the restaurant efficiently with carefully selected team members. Ensure a safe environment for staff and guests; oversee orientation and onboarding; develop and monitor performance plans; make final hiring and separation decisions; create staff schedules considering sales, availability, payroll, and overtime; foster a respectful, rewarding culture.
2. Financial Management: Audit operations, provide feedback, develop solutions for improvements; understand budgets and costs; create business plans; perform financial analysis; control cash, property, and equipment; drive sales; manage labor and food costs; meet targets set by leadership.
3. Operations Management: Maintain operational standards; coordinate maintenance; ensure communication across organization; coach and develop team members; ensure compliance with risk management standards.

Additional Information

• The position requires lifting up to 50 pounds and climbing ladders.
• Ability to stand/walk up to 10 hours/day.
• Minimum High School Diploma or GED; some college preferred.
• Must be 18+ years old.
• Proficient in Microsoft Office; quick to adapt to new systems.
• 5+ years of food service, retail, or restaurant supervisory experience.
• Financial analysis skills; knowledge of labor laws.
• Strong communication, leadership, and interpersonal skills.
• Passionate about hospitality and guest service.
• Flexible to work 50-60 hours/week including weekends and holidays.
• Problem-solving skills; receptive to feedback; goal-oriented.
• Ability to foster an attractive restaurant culture; represent the brand's mission.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants