General Manager – Windsor, CO – 7th St.

Ziggi’s Coffee, LLC; Windsor (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager in Windsor, CO to lead daily store operations and develop a high-performing team. The role focuses on delivering an exceptional guest experience while managing labor, inventory, and quality standards across shifts.

The GM will set the tone for store culture, coach staff, and collaborate with owners to achieve operational goals and growth. A hands-on, people-forward leader is essential.

Qualifications

• 1–2 years of leadership in a coffee shop or hospitality setting
• Strong knowledge of coffee service operations and guest experience standards
• Experience coaching, developing and mentoring teams
• Experience managing labor goals, scheduling and inventory
• Excellent communicator capable of staying calm and effective under pressure
• Passionate about building a positive team culture and growth opportunities

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience
• Provide clear, ongoing feedback to team members to drive growth and accountability
• Interview, onboard, and train new staff in line with company values and standards
• Create and maintain staff schedules, manage labor goals, and ensure coverage
• Oversee inventory, ordering, and waste reduction practices
• Maintain clean, organized store and comply with food safety standards
• Drive team performance by reviewing guest feedback, audits, and service metrics
• Communicate effectively with owners and leadership to ensure alignment

Skills

Leadership experience

Coffee service operations

Guest experience standards

Team coaching

Labor management

Scheduling

Inventory management

Communication under pressure

Job description

Position Summary:

The General Manager is a hands-on, people-focused leader who brings energy, accountability, and direction to every shift. This individual is responsible for overseeing all aspects of store operations—from daily execu-tion to long-term team development. As a brand ambassador, the General Manager sets the tone for store culture, inspires excellence, and creates a welcoming space for both customers and team members.

Key Qualifications:

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Core Responsibilities:

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

What Success Looks Like:

• Your team is engaged, confident, and consistently meeting service expectations.
• Your store hits operational goals—labor, sales, quality, and guest satisfaction.
• You foster a strong, values-driven culture that reflects the Ziggi’s Coffee mission.
• You’re growing future leaders and building a sustainable bench for the store’s success.