General Manager Warehouse

Ball Equipment; Michigan; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health, dental, life, disability, 100%

Vision insurance (voluntary)

401(k) with match

Employee discounts

Paid holidays and PTO/Sick days

Job summary

FixMyToys, the ecommerce division of Ball Equipment, is seeking a General Manager - Warehouse in Romeo, MI to lead receiving, storage, picking, packing, and shipping. You’ll supervise RPPC, Shipping, and Returns teams, balancing staffing and resources to meet daily commitments.

You’ll drive process improvements, manage inventory accuracy, and uphold safe, efficient warehouse operations. A strong track record in warehouse leadership and budget stewardship is required.

Qualifications

• Demonstrated warehouse management experience across receiving, inventory control, order fulfillment, shipping, and returns.
• Ability to lead through supervisors, delegate clearly, develop leaders, and hold teams accountable for results.
• Strong planning skills to balance staffing, workloads, equipment, and coverage across operating schedules.
• Ability to analyze performance, investigate recurring errors, and implement measurable process improvements.
• Working knowledge of inventory accuracy, protective packaging, carrier deadlines, and safe warehouse practices.
• Budget awareness and sound judgment in recommending staffing, training, equipment, and resource needs.
• Computer skills and proficiency with warehouse systems; strong communication with multiple departments.
• Forklift/hi-lo experience; able to complete required training and obtain authorization.

Responsibilities

• Set warehouse priorities, review departmental results, and hold supervisors accountable for directing their teams.
• Balance staffing, workload, and resources across the operation and address bottlenecks.
• Maintain accountability for inventory handling, order accuracy, and carrier handoffs.
• Coordinate with Customer Service, accounting, purchasing, and photography on warehouse needs.
• Develop supervisors and ensure workable coverage; provide training and demonstrations when needed.
• Operate or back up forklift/hi-lo as needed after training and authorization.

Skills

Warehouse leadership

Lead through supervisors

Strategic planning

Performance analysis

Inventory accuracy

Budget awareness

Communication

Forklift experience

Job description

General Manager Warehouse# General Manager WarehouseRomeo, MI 48065-4918## OverviewSalary Range$80,000.00 - $90,000.00 Salary/yearPosition TypeFull Time## DescriptionAbout FixMyToysFixMyToys is the ecommerce division of Ball Equipment, a family-owned Michigan business with roots dating back to 1944. What started as a passion for powersports has grown into a nationwide ecommerce operation specializing in genuine OEM parts, accessories, apparel, and gear for powersports and outdoor power equipment.Based in Romeo, Michigan, we're a team of people who bring different skills and experiences together to keep our business moving forward. From ecommerce and marketing to customer service, technology, and warehouse operations, there's a lot that goes into what we do. We take pride in our work, support one another, and believe that great people are what make a great business.## Come Grow With UsWe're excited about what's ahead as we continue to expand our team and operations. Whether you're just starting your career or bringing years of experience, FixMyToys is a place where your ideas, hard work, and contributions matter.If you're looking for a team where you can make an impact and be part of something that's growing, we'd love to hear from you.## Operations / Warehouse# General Manager - WarehouseReports to: Vice President of OperationsLeads: RPPC Supervisor; Shipping Supervisor; Returns Supervisor## Role overviewLead the warehouse through the RPPC, Shipping, and Returns supervisors. Own the combined performance of receiving, storage, picking, packing, loading, and returns. This is primarily a management-through-supervisors role, with hands-on training or assistance when needed rather than a routine production assignment.## Responsibilities* Set warehouse priorities, review departmental results, and hold supervisors accountable for directing their teams. Resolve issues that cross departments without duplicating every supervisor's daily assignments.* Balance staffing, workload, and resources across the operation. Support the earlier picking schedule and later shipping and carrier-loading window, addressing bottlenecks that threaten the day's commitments.* Maintain accountability for inventory handling, order accuracy, protective and efficient packaging, and timely carrier handoff. Coordinate investigation of recurring errors and operating problems.* Manage warehouse resources within the approved budget. Identify staffing, training, equipment, and process needs and bring practical recommendations to Lillie.* Develop supervisors, clarify responsibilities, and ensure workable coverage. Stay familiar with warehouse tasks and assist with demonstrations, employee training, or physical work when the situation requires it.* Coordinate warehouse needs with Customer Service, accounting, purchasing, and photography. Support organized and safe work practices and reliable handoffs of products and information.* Must be trained, evaluated, and authorized to operate warehouse forklifts/hi-los, or be willing and able to complete company-provided training and evaluation. Provide equipment-operation backup when needed.## What success looks likeDepartments meet their commitments, inventory and orders move accurately, and supervisors resolve problems effectively. The warehouse performs without depending on the GM to fill the same production gap every day.## What We Offer:* Competitive pay $80-90k annual salary commensurate with experience plus* Paid holidays and PTO/Sick days* 100% Employer Paid Health, dental, life, disability plus voluntary vision, supplemental life, long term disability benefits* 401(k) with employer match; 100% on first 3% of wage contributed, 50% on next 2%* Employee discounts on parts, units, and services* Supportive and collaborative team environment* Ongoing training and development in a growing industryKey Qualifications* Previous warehouse leadership experience overseeing receiving, inventory, picking, packing, shipping, and returns.* Demonstrated ability to lead and develop supervisors, establish priorities, and hold teams accountable for results.* Experience balancing staffing, workload, equipment, and resources across multiple departments.* Strong problem-solving skills, including investigating errors, identifying root causes, and improving processes.* Ability to interpret operational reports, monitor performance, and manage resources within an approved budget.* Proficiency with warehouse or inventory management systems, email, and spreadsheets.* Clear communication and coordination skills when working with employees, leadership, and other departments.* Forklift/hi-lo experience preferred; must complete company-required training, evaluation, and authorization before operating equipment.Physical Demands* Stand and walk throughout the warehouse to observe operations, support supervisors, and conduct training.* Sit and use a computer for reporting, planning, scheduling, and other administrative duties.* Occasionally bend, stoop, kneel, crouch, and reach when demonstrating tasks or assisting warehouse employees.* Occasionally lift, carry, and move products or packages weighing up to 50 pounds; use assistance or material-handling equipment for heavier or awkward items.* Occasionally push or pull carts, pallet jacks, and other material-handling equipment.* Use hands to operate computers, scanners, tools, and warehouse equipment.* Observe product labels, computer screens, inventory locations, and moving equipment, and communicate effectively in an active warehouse.* Safely access and operate forklifts/hi-los when trained and authorized.## Qualifications**Key Qualifications for Success*** Demonstrated warehouse management experience across receiving, inventory control, order fulfillment, shipping, and returns.* Ability to lead through supervisors, delegate clearly, develop leaders, and hold teams accountable for results.* Strong planning skills to balance staffing, workloads, equipment, and coverage across operating schedules.* Ability to analyze performance, investigate recurring errors, and implement measurable process improvements.* Working knowledge of inventory accuracy, protective packaging, carrier deadlines, and safe warehouse practices.* Budget awareness and sound judgment in recommending staffing, training, equipment, and resource needs.* Computer skills.* Effective communication and coordination with Customer Service, accounting, purchasing, and other departments.* Forklift/hi-lo experience preferred; ability to complete company-provided training and evaluation and obtain authorization to provide operating backup.**Physical Demands**Must be able to perform essential job functions with or without reasonable accommodation:* Stand and walk throughout warehouse areas to observe operations, coach supervisors, and address workflow issues.* Sit and use a computer for planning, reviewing results, maintaining records, and communicating.* Occasionally bend, stoop, and reach to demonstrate warehouse tasks or assist with product handling.* Occasionally lift, carry, and position products weighing up to **50 pounds**, using appropriate equipment or assistance.* Handle products, packaging materials, scanners, and other tools during training or operational support.* Mount, dismount, and operate forklifts/hi-los when providing authorized equipment-operation backup.* Read product labels, operational reports, and computer screens and identify warehouse hazards, using appropriate aids as needed.* Communicate instructions and respond to safety alerts in an active warehouse environment.Work Environment* Both office and warehouse setting with occassional exposure to varying temperatures, dust, and noise.* Regular exposure to powered industrial equipment and moving mechanical parts.* Overtime, weekend, or holiday work may be required to meet business needs.